Customer Service Creator for Social Media English speaker NIGHT SHIFT 10pm to 7am

Lisbon - Portugal

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 18 days ago

Vacancies: 1 Vacancy

Job Summary

You are English speaker and you are a Social Media addict We are recruiting Customer Delight for Social Media NGHT SHIFT - English speaking to Lisbon in Portugal

Your working day :

Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat email and phone;
Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
Provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients experience;
Identify trends and solve problems facing multiple SMB clients;
Resolve customer issues in a timely manner pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
Provide vital product insights and feedback from customers to engineering.

What you need to know to have a chance of getting this job :

Fluent in English (C1 minimum)
Great communication
Aptitude for problem-solving
Excellent communication skills: verbal written listening skills
High school diploma or equivalent (mandatory)
Valid work permit in Portugal

You will benefit :

12-month renewable contract
Work in office in sunny Lisbon
Initial training during 3 weeks
Work schedule : Monday to Sunday NIGHT SHIFT between 10PM to 7AM // 8h per day with 2 days off per week // Rotating Days off
Private Heathcare & Dentalcare from contract signature
Stable work and career progression;
Great activities

Required Skills:

Fluent in English fluent (C1) Experience in Translation or Customer Service Good communication skills

Required Education:

Valid work permit in PortugalHigh school diploma

You are English speaker and you are a Social Media addict We are recruiting Customer Delight for Social Media NGHT SHIFT - English speaking to Lisbon in PortugalYour working day :Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat email and p...