CRM Customization & Automation Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Job Summary
Position: CRM Customization & Automation Specialist
Location: Mulund (East) Mumbai
Type: Full-time Onsite (No remote option)
About Whizstorm Software Technologies:
Whizstorm Software Technologies is a fast-growing EdTech start-up building smart CRM and automation tools for the global IT ecosystem. Our platform powers student journeys partner networks and education service providers across borders. As we scale were building a robust white-labeled CRM infrastructure to serve multiple brands and partners under one unified system.
Learn more at
Why Were Hiring:
Weve recently adopted a next-gen CRM platform to manage multi-brand multi-user journeys and were ready to white-label it build out sub-accounts for our different verticals and launch high-conversion automations at scale.
Now we need YOU! A CRM Specialist whos got hands-on experience with low-code marketing CRMs automation builders app integrations and client journey mapping.
Your Core Responsibilities:
- Lead CRM customization and architecture for multi-brand sub-accounts
- Design and implement white-labeled client-facing CRM interfaces
- Build and manage smart workflows triggers and lead automations
- Integrate CRM with:
- Website forms and funnels
- WhatsApp & SMS tools
- Payment gateways & enrollment systems
- Email marketing platforms & analytics dashboards
- Configure appointment calendars internal pipelines and sales dashboards
- Coordinate with design and tech teams to build client onboarding funnels
- Ensure proper data mapping tagging and segmentation for campaign logic
- Set up lead tracking systems across portals landing pages and ad campaigns
- Collaborate with Sales & Marketing to translate needs into functional automations
Requirements
Skills & Tools You Should Know:
- Minimum 2 years of CRM implementation experience (marketing or sales CRM)
- Experience with white-labeled CRMs or SaaS resellers
- Strong understanding of:
- Workflow builders (visual logic / triggers / if-then flows)
- Form builders calendars lead scoring
- Email & SMS automation
- Sub-account creation and multi-brand account handling
- Familiar with API integrations webhooks Zapier / Pabbly / / N8N
- Comfortable working with tools like:
- WhatsApp API
- Google Workspace
- Calendly or in-app calendars
- Paypal/Razorpay or similar
- Bonus: Familiarity with CRM apps that bundle funnels websites automations pipelines email/SMS AI chat Wordpress and reviews - even better if youve built systems for agencies or education or tech!
Who You Are:
- Analytical and process-driven with strong attention to detail
- Capable of understanding user journeys and business logic
- Fast learner who keeps up with CRM trends and low-code platforms
- Comfortable training others and documenting CRM processes
- Open to working on new ideas multiple brands and ambitious projects
Benefits
What Youll Love:
- Ownership of building a multi-brand CRM stack from scratch
- Deep involvement in the student success journey
- Being part of a fast-scaling tech-enabled education brand
- Cross-functional learning with digital sales content & product teams
- Opportunity to grow into CRM Product Manager or Head of Marketing Tech
How to Apply Follow the Steps:
STEP 1) Send your CV with a short note describing your CRM and automation experience plus links or screenshots of past setups (if available) to: (Subject: CRM Specialist October 2025)
Step 2) Secure your spot for the aptitude test and personal interview. Dont miss out!
Click Here: Skills:
Content Management System CRMs Automations Workflows AI tools Lead generation & management.
Required Education:
Bachelors / Masters in any field.
Company Industry
IT Services and IT Consulting
Key Skills
- Controlling Experience
- Distributed Control Systems
- Pardot
- Crystal Reports
- Marketing Automation
- Salesforce Marketing Cloud
- Warehouse Management
- HubSpot
- Responsys
- Email Marketing
- Leadership Experience
- Programmable Logic Controllers
