Customer Support Executive
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
We are seeking a Customer Support Executive to handle communication with our Australian clients. The ideal candidate will manage inbound and outbound interactions handle order-related queries and drive customer satisfaction through proactive follow-up and relationship management.
Key Responsibilities
Handle inbound and outbound calls/emails from Australian customers.
Manage order inquiries provide accurate information and ensure prompt resolution.
Follow up on sales orders pending payments and customer feedback.
Convert customer inquiries into sales opportunities through consistent engagement.
Coordinate with internal teams for smooth order processing and timely delivery.
Achieve monthly and quarterly sales targets as assigned.
Maintain customer satisfaction and ensure service excellence.
Requirements
Requirements
Minimum 2 years of experience in an international voice process (preferably Australian shift).
Excellent English communication skills both verbal and written.
Strong analytical and problem-solving abilities.
Bachelors Degree or Diploma (required).
Ability to work in early morning shifts (4:00 AM 1:00 PM IST).
Benefits
Compensation & Benefits
Salary: 30000 per month (negotiable based on experience)
Benefits: Provident Fund (PF) & Medical Insurance
Why Join Us
Opportunity to work with an international client base.
Supportive and growth-oriented work environment.
Exposure to global business communication and sales processes.
Required Skills:
Requirements Minimum 2 years of experience in an international voice process (preferably Australian shift). Excellent English communication skills both verbal and written. Strong analytical and problem-solving abilities. Bachelors Degree or Diploma (required). Ability to work in early morning shifts (4:00 AM 1:00 PM IST).
Company Industry
IT Services and IT Consulting
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