Coffee and Retail Manager
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Barton Creek Resort & Spa
Barton Creek Resort & Spas success is due to its dedicated intelligent and self-motivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.
Job Description
Omni Hotels & Resorts is seekingResort Coffee and Retail Manager for the beautiful Barton Creek Resort & Spa!
If you love hospitality creating amazing customer experiences and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024
Responsibilities
- Set appropriate shop hours and staffing to maximize sales and minimize expenses.
- Recruit hire train and develop a talent based organization dedicated to delivering excellent customer experiences and financial results.
- Complete payroll process on a daily/weekly basis.
- Become an expert in and train team in all Omni Related Retail SOPs.
- Oversee annual holiday shop Retail experience and staffing.
- Manage & coach selling performance of individuals and metrics of each shop; drive excellence in Customer service levels.
- Assist in timely flow of merchandise from receiving to shops to maximize sales.
- Facilitate transfers of merchandise and mark-downs.
- Facilitate replenishment orders of regularly stocked goods.
- Maintain stores physical appearance (cleanliness organization safety).
- Maintain merchandise inventory (asset) and present it well to maximize sales.
- Drive trunk show and event initiatives on property which generates sales (mobile pro-shops member events charity tie-ins holiday fashion shows etc.).
- Analyze daily weekly monthly financial results and take appropriate action based on insight gained from analysis to deliver P&L results.
- Report weekly summary reports to Corporate Office including selling statistics promotional recaps and Buyers Reports.
- Communicate and partner effectively with corporate and resort/club management.
- Share/propose best practice implementation/solutions for shops property or Company based on learning from day-to-day operations analysis and plans.
- Collaborate with Buyers to review budgeted including stock plans and product flow.
- Develop seasonal merchandise plans for changing the look and feel of each shop via floor moves vendor changes and/or décor.
- Initiate marketing efforts to help drive sales and increase awareness of shops and product both on property and in local market.
- Work with Director of Retail on effective buying plans for golf merchandise in all golf shops.
- Drive retail sales to member at Barton Creek Country Club.
- Work with Retail Management Team to create new processes for associates to execute.
- Create Purchase Orders for Golf Retail at this discretion of the Dir of Retail.
Merchandising
- Present and maintain all merchandise in a superior manner in each shop.
- Build visual merchandising skills in team.
- Partner w/Buyers to define best buying strategies for each of the shops; research new shop concepts for future development as needed.
- Provide Buyers with information on local market trends customer profiles and new vendors.
- Review Merchandise reports on a weekly basis; provide feedback and direction on key trends with items classifications vendors and stock to sales ratios.
- Provide leadership and direction in developing resort specific products that help define a sense of place for the guests and maximizes the value of the resort name and location.
- Champion and drive the Power of One/Omni culture.
Qualifications
- Previous retail management experience required.
- Minimum five years relevant experience or an equivalent combination of training experience and/or education.
- Must have excellent interpersonal oral and written communication skills.
- Must provide excellent service to internal and external customers.
- Must be attentive to detail.
- Must have the ability to adapt to unexpected situations.
- Must be punctual and reliable.
- Must be able to provide active ServSafe Manager Food Handlers Certification and TABC Certificate.
- Must be able to work weekends and holidays and be flexible with the schedule.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Sales Experience
- Forklift
- Customer Service
- Store Management Experience
- Management Experience
- Retail Sales
- Merchandising
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Find hotels and resorts for your vacation, wedding or business travel. Book with Omni Hotels & Resorts, with over 50 locations across the US and Canada.
