Open Jobs Stage Experience and Services Lead Full Time

Saint John - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job ID: 276284
Store Name/Number: NB-McAllister Place (1568)
Address: 519 Westmorland Rd B-007B Saint John NB E2J 3W9 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

Youll love working here
As a Stage Experience and Services Lead - Full Time you will be assigned oversight of all Worlds on-stage and for overseeing service classes and event execution within a specific Sephora location. Worlds at a Sephora store include Color Skincare Sephora Collection or Fragrance or a combination of these Worlds. You will be responsible for ensuring that all Services Coordinators and cast perform Sephoras services within Sephora standards ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company addition you will:

Training & Development. Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product category and brand training for clients. Facilitate Sephora training sessions whenever possible.
Maintain a Coaching Culture. Participate in the selection training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store.
Makeup & Skincare Passion. Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed.
Passionate about Clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service Innovation Expertise Work-Life Balance Respect for All Teamwork & Initiative.

Wed love to hear from you if

You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.
You have proven ability to manage time to execute multiple tasks and changing priorities.
You have flexible availability to work during peak retail hours such as nights weekends and holidays

While at Sephora youll enjoy

The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.

Job ID: 276284Store Name/Number: NB-McAllister Place (1568)Address: 519 Westmorland Rd B-007B Saint John NB E2J 3W9 Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYoull love working hereAs a Stage Experience and Services Lead - Full Time you will be assigned oversight of all Worlds o...

Training & Development. Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Execute cast training outside of Daily Dose. Partner with elevated experts within the store/district to ensure cast have the appropriate level of product category and brand training for clients. Facilitate Sephora training sessions whenever possible.
Maintain a Coaching Culture. Participate in the selection training and certification of all SUBC Facilitators and coaches. Ensure Facilitators and coaches are maintaining or exceeding expectations by regularly attending classes within the store.
Makeup & Skincare Passion. Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed.
Passionate about Clients. Regularly act as the Director in Charge (DIC) within the store. Engage with cast and clients on-stage whenever possible.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service Innovation Expertise Work-Life Balance Respect for All Teamwork & Initiative.

Wed love to hear from you if

You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
You can demonstrate strong client service skills.
You have demonstrated effective time management and problem-solving skills.
You have proven ability to manage time to execute multiple tasks and changing priorities.
You have flexible availability to work during peak retail hours such as nights weekends and holidays

While at Sephora youll enjoy

The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.