Dir, P4, Lead Cloud & Infra Eng Job Level Director

Role Profile: Chat GPT Collaboration Infrastructure Developer - Associate P3

We are seeking a detail-oriented and technically capable individual to join the Workforce Technology Team to support the automation of tools for management of the ChatGPT Enterprise platform. This role is ideal for someone passionate about generative AI and eager to grow their expertise in automation testing frameworks and enterprise-scale deployments. The successful candidate will play a key role in ensuring the reliability performance and security of ChatGPT across the organization.


What Youll Do in the Role:
>Automation Development: Collaborate with engineering teams to build and maintain automated testing pipelines using tools such Python PowerShell etc.
>Platform Operations Support: Assist in the day-to-day operations of the ChatGPT Enterprise platform including monitoring usage managing access and supporting user onboarding.
>Test Automation: Support testing requests through automated test cases to validate ChatGPT functionality integrations and user experience across various enterprise scenarios and to own critical quality assurance reporting.
>Issue Tracking & Resolution: Identify document and help resolve bugs or performance issues; escalate critical findings to the vendor.
>Documentation & Reporting: Maintain clear documentation of test plans results and operational procedures; contribute to dashboards and reporting tools.
>Security & Compliance Checks: Support testing of security controls including DLP access restrictions and audit logging in collaboration with governance teams.
>Continuous Improvement: Proactively suggest improvements to testing coverage automation strategies and APIs and operational workflows. What Youll Bring to the Role:
>4-6 years of experience in Software development ideally with secondary experience in operations QA engineering or enterprise software support.
>Understanding of generative AI concepts and familiarity with ChatGPT or similar platforms.
>Experience with testing tools such as Postman or PyTest; scripting experience in Python or PowerShell is a plus.
>Strong attention to detail and a methodical approach to testing and documentation. Experience with tools such as Service Now and Jira is strongly preferred.
>Excellent communication skills with the ability to work effectively across technical and non-technical teams globally.
>Interest in automation and DevOps practices with a desire to iterate and continuously improve the Quality Assurance process for these products.
>Experience in enterprise environments especially in financial services or other highly regulated industries.
>Familiarity with cloud platforms (e.g. Azure AWS) and enterprise SaaS tools is advantageous.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.