Service Supervisor- Main Facility
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
We are searching for a technically minded professional with administrative and supervisor capabilities to join the Service Team. This position reports directly to the Eastern Region Field Service Manager. The person in this role would assume the functions below and other items as the company and position advance.
Position Responsibilities
- Supervisory Role
- Build Relationships with all Technicians and internal customers
- Lead new Technician Hiring
- Perform annual reviews and performance coaching
- Manage regional service budget
- Review Technician Expenses and PTO
- Daily Work Scheduling and Reporting
- Manage Open Tickets
- Dispatch and schedule Technician work
- Review and input the Closed Ticket information
- Parts and Inventory
- Assist Technicians with parts identification and sourcing
- Request Estimates and Invoices
- Organize quarterly field inventory
- Technical Support
- Provide Technical support
- Customer Interface
- Ensure the needs of all internal customers (Sales Rental Demo Engineering) are appropriately prioritized and met
- Work with the Quality team on new and used truck standards
- Engage with the Engineering and Regulations team on new recalls campaigns and software to ensure truck compliance.
- Service Leadership Team
- Participate in both Technical and Non-Technical Service Leadership meetings
Position Qualifications
- Technical Knowledge of Automotive Heavy Equipment or Electric Vehicles
- Supervisory Experience
- Ability to handle many functions at one time and adjust to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them per schedule
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (PowerPoint Excel Word)
- Bachelors degree or equivalent experience
Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
Orange EV’s commercially deployed fleet of pure-electric terminal trucks has achieved unparalleled milestones – and uptime performance – in the industry.
