DescriptionThis is a temporary role.
The FLEX Sr. Manager Lock Security & Stabilization Package is a key member of the Global Operations (GO) department. This role will support the global deployment of the 2025 Lock Security and Stabilization Package (Lock Package) a critical component of our Digital and Technology Transformation (DTT) initiatives. This role requires technical and operational expertise to guide decision-making and problem-solving across all components of the lock system (software and hardware) as well as the hotel tech ecosystem. The Flex Sr. Manager will also be required to coordinate across multiple stakeholder groups (internal and external) to ensure the project stays on track towards the committed timelines.
This role will also support the development and implementation of a sustainable process for ongoing annual lock system software updates post-2025. This role will ensure there is internal and external coordination to identify and resolve roadblocks while maintaining timeline commitments to ensure seamless transition of process at the end of the year.
Position is based in Bethesda MD.
CANDIDATE PROFILE
Education and Experience
Required
- 8 years of hotel experience or other relevant experiences using property management and other hotel systems.
- Experience with operations and technology initiatives; in addition to experience with processes needed to support delivery and ongoing support
Preferred
- Strong oral and written communication skills (incl confident ability to present to large and executive level audiences); excellent interpersonal and leadership skills; able to collaborate effectively with others in a cross-functional team and solid ability to manage multiple stakeholders
- Demonstrated experience in working with and influencing cross-functional work teams in a matrix organization
- Strong analytical skills to ground decision making with ability to problem-solve and leverage resources to optimize department capabilities
CORE WORK ACTIVITIES
- Support the GO Team on global fulfillment efforts foremost around the Global Lock Security and Stabilization Package (Lock Package) but also related to On Property Guest Experience Product Releases and D&TT efforts. As part of the effort around the Lock Package this leader will
- Build effective relationships with all internal and external stakeholders to drive program progress to meet agreed on milestones and deadlines.
- Ensure decision-making that balances the needs of the various stakeholder groups and promotes the long-term viability of the business
- Act as a project leader and day-to-day project decision maker with the following responsibilities:
- Accountable for delivering the results of the project
- Provide content guidance to the project
- Participate in review cycles at key milestones & provide go/no-go decision
- Actively participate in strategy sessions
- Contribute to and in some cases lead strategy development
- Ensure appropriate sponsorship and resourcing
- Establish key milestones and approval roles
- Ensure timely delivery against milestones Identify emerging business opportunities and risks to determine strategic implications provide feedback to key stakeholders and take a leadership role in the decision-making process. Coordinate contributions into central program deliverables e.g. Integrated Project Plans Risk Management and Contingency Plans etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
DescriptionThis is a temporary role.The FLEX Sr. Manager Lock Security & Stabilization Package is a key member of the Global Operations (GO) department. This role will support the global deployment of the 2025 Lock Security and Stabilization Package (Lock Package) a critical component of our Digital...
DescriptionThis is a temporary role.
The FLEX Sr. Manager Lock Security & Stabilization Package is a key member of the Global Operations (GO) department. This role will support the global deployment of the 2025 Lock Security and Stabilization Package (Lock Package) a critical component of our Digital and Technology Transformation (DTT) initiatives. This role requires technical and operational expertise to guide decision-making and problem-solving across all components of the lock system (software and hardware) as well as the hotel tech ecosystem. The Flex Sr. Manager will also be required to coordinate across multiple stakeholder groups (internal and external) to ensure the project stays on track towards the committed timelines.
This role will also support the development and implementation of a sustainable process for ongoing annual lock system software updates post-2025. This role will ensure there is internal and external coordination to identify and resolve roadblocks while maintaining timeline commitments to ensure seamless transition of process at the end of the year.
Position is based in Bethesda MD.
CANDIDATE PROFILE
Education and Experience
Required
- 8 years of hotel experience or other relevant experiences using property management and other hotel systems.
- Experience with operations and technology initiatives; in addition to experience with processes needed to support delivery and ongoing support
Preferred
- Strong oral and written communication skills (incl confident ability to present to large and executive level audiences); excellent interpersonal and leadership skills; able to collaborate effectively with others in a cross-functional team and solid ability to manage multiple stakeholders
- Demonstrated experience in working with and influencing cross-functional work teams in a matrix organization
- Strong analytical skills to ground decision making with ability to problem-solve and leverage resources to optimize department capabilities
CORE WORK ACTIVITIES
- Support the GO Team on global fulfillment efforts foremost around the Global Lock Security and Stabilization Package (Lock Package) but also related to On Property Guest Experience Product Releases and D&TT efforts. As part of the effort around the Lock Package this leader will
- Build effective relationships with all internal and external stakeholders to drive program progress to meet agreed on milestones and deadlines.
- Ensure decision-making that balances the needs of the various stakeholder groups and promotes the long-term viability of the business
- Act as a project leader and day-to-day project decision maker with the following responsibilities:
- Accountable for delivering the results of the project
- Provide content guidance to the project
- Participate in review cycles at key milestones & provide go/no-go decision
- Actively participate in strategy sessions
- Contribute to and in some cases lead strategy development
- Ensure appropriate sponsorship and resourcing
- Establish key milestones and approval roles
- Ensure timely delivery against milestones Identify emerging business opportunities and risks to determine strategic implications provide feedback to key stakeholders and take a leadership role in the decision-making process. Coordinate contributions into central program deliverables e.g. Integrated Project Plans Risk Management and Contingency Plans etc.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
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