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Ready to make a difference and be part of a team that does the same
At Carenet Health we turn everyday conversations into meaningful connections that help people take charge of their health.
As an Engagement Specialist youll work on-site at our San Antonio contact center (11845 I-10 Suite 400 San Antonio TX 78230) reaching out to health plan members guiding them toward scheduling their care assessments and giving them the encouragement they need to take that next step. Some calls will be easy wins; others will take a little more heart. Either way youll be the reason someone gets the care they deserve.
This role is perfect for you if:
You love a fast pace and hitting goals that actually mean something.
Youre a natural listener who can build trust and stay patient even when a call gets tough.
Youre comfortable using technology and multitasking while keeping the conversation human.
You take pride in turning maybe later into lets do it today.
You enjoy being part of an energetic collaborative team environment.
At Carenet Health we truly value the expertise and dedication of our team members and we show it through a competitive and supportive package:
Pay: $19.50 per hour
Benefits include:
Health dental and vision insurance
401(k) plan with company match
Paid time off (PTO) and paid holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development and growth opportunities
Completion of assessments may be required before moving forward in the hiring process.
Assessments must be completed independently any unauthorized completion (during or after the process) will result in disqualification or termination.
Heres what helps you thrive in this role:
High School Diploma or GED (required and verified during background check)
Strong computer skills data entry screen navigation and solid keyboarding speed
Experience using Microsoft Outlook and Word
Excellent customer service skills and a friendly compassionate tone
Ability to stick to schedules and daily tasks
Great oral and written communication skills
Genuine empathy and care for others
All required equipment is provided by Carenet Health just bring your motivation and team spirit!
If youre ready to bring empathy energy and genuine care to every call and want to be part of a supportive in-person team that celebrates wins together wed love to have you on board.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role please submit your application directly through our official career portal.
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