Investment Product Control Manager

Behind every investment is a person with ambitions motivations and values. While we know that every client is unique they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing and the trust that 150 years of J.P. Morgan heritage brings.

J.P. Morgan Personal Investing offers award-winning investments products and digital wealth management services to over 275000 investors in the UK. We built the business withinnovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.

As an Investment Product Control Manager at J.P. Morgan Personal Investing you willsupport J.P. Morgan Personal Investing youll be a part of a flat-structure be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally youll ensure the team assists in top-down risk analysis real-time control issue detection escalation root cause analysis and remediation.

OurInvestment Product Control Management team is at the heart of this venture focused on getting smart ideas into the hands of our customers. Were looking for people who have a curious mindset thrive in collaborative squads and are passionate about new technology. By their nature our people are also solution-oriented commercially savvy and have a head for fintech.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company ensuring that were setting our businesses clients customers and employees up for success.

Job Responsibilities

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business function and region to mitigate operational risk.

Based out ofLondon your day-to-day responsibilities will include:

• Leadingthe design and implementation of control frameworks to ensure compliance with regulatory requirements and internal JPMC policies.
• Collaborating and build relationships with J.P. Morgan Personal Investing business stakeholders to identify potential risks associated with new and existing products and develop strategies to mitigate these risks.
• Conducting comprehensive risk assessments for product development and change initiatives ensuring that all potential risks are identified evaluated and addressed.
• Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary.
• Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.
• Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
• Partnering effectively with control colleagues across the firm business operations management legal compliance risk audit and technology control functions to further establish and maintain business relationship loops.
• Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting risk mitigation key risk indicators control design and controls performance evaluations).
• Reviewing analyzing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.

• Contributing to cross-departmental initiatives (e.g. awareness programs risk expos trainings etc.).

Required Qualifications Capabilities and Skills

• Strong experience in Operational Risk Management gained through working within Product Management Controls Compliance or Audit within a large financial institution regulator consultancy firm and/or retail investments manager.
• Strong acumen for risk identification and assessment and development of effective control mechanisms that mitigate these risks demonstrated through covering existing business or supporting new product initiatives.
• Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner.
• Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
• Understanding ofInvestment Management products key business processes regulations and associated risks and familiarity with ISA regulations.
• Knowledge of full trade lifecycle processes from order initiation through post-trade processes. Experience working with trading systems and understanding of operational processes related to trade management.
• Strong knowledge of the FCA requirements and regulatory expectations (incl. areas such as Suitability & Appropriateness CASS Consumer Duty et. al.)
• Ability articulate key risks inherent within business processes and translate these into risk & control heatmaps
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Proficient in Microsoft Office Suite (Word Excel PowerPoint Visio)

Preferred Qualifications Capabilities and Skills

• Experience using any of the following a plus: JIRA Confluence Alteryx or CORE
• Fluency in another European language is a plus.
• Bachelors degree preferred.
• Experience leading small teams or coaching junior team members.

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