Emergency Services Coordinator

Position Purpose summary:

TheEmergencyDisaster ServicesCoordinatorprovides oversightofEmergencyDisaster Service Responses. The incumbentis responsible forcontinuous quality improvement ofEDSprograms ensuring maximum mission impact and responsiveness to expressed needs.

RESPONSIBILITIESand Accountabilities:

ProgramCoordination

• Ensures that the Gospel of Jesus Christ is exemplified in the performance of all job responsibilities and through personal example.

• Supports theProgramsManagerbyprovidingoversighttoEmergency Disaster Servicesprograms ensuring ministryobjectivesare consistentlyaccomplishedand thatwholistic wellness includingspiritual healthis the driving force in creating programsupportsthatare integrated into our mission.

• Oversees allEmergency DisasterServicesfoodservices programs(i.e.Reception Center Emergency Responder Meals trainingeventsetc.).

• Supports annual donation/fund-raising efforts (Christmas Kettle Campaign Christmas Toy Drives Year-round Food Drives etc.) for the Ministry Unit.

• Assists thePrograms Manager and Community ServicesDirector with ongoing asset mapping to ensureservicesreflectcommunity/neighborsneeds as these evolve in our ever-changing socioeconomic climate.

• Workswith theVolunteerCoordinator to plan forEmergency Disaster Servicesvolunteer needsfor year-roundEmergencyDisasterServicesresponses;and is a keycomponentin the retention ofthese volunteerby upholding an engagingpositiveand supportive work environment.

• Supportslocal eventsthatassistvolunteersto continue to develop skills forEmergency Disaster Servicesservicedeliveriesin supportingour community.

• Preparesfood safety and menu plans.

• EnsuresEmergency Disaster Services vehiclesare prepared for deployment.(including Interior Health Certifiedequipment functioningfueled stockedcleanedandmaintained).

• May implement communication/donor relations strategies to ensure continued donations through community partners.

• Serves asThe Salvation Armys Emergency Disaster Servicesliaisonfor Emergency Operations Centre operations when on-site at church gym oras needed.Ensures allrequiredsupportsareprovidedfor community partners.

• Serves asEmergency Disaster ServicesTeam Lead for all activeEmergency Disaster Servicesresponses inthecommunity. Works withtheDirectorsTeamManagementTeamVolunteer CoordinatorandDivisional EDS Secretary to ensure adequate ongoing volunteer support throughout incidents and to avoid volunteer/staff burn-out.

• Plans for regular team debriefs throughout and following each majorEmergency Disaster Servicesincident.

• Engage with the Corps OfficersDirectorsTeamand Programs Managerto implement a local Emergency Response Planassistingwith provincial/federal emergencies as required with Emergency Disaster Training provided by The Salvation Army.

Volunteer Coordination

• Applies and implementsbest practices andorganizational strategies andmakesrecommendations for volunteer development.

• May be asked to support the VolunteerCoordinatorwith feedback and coaching reviews with volunteers.

• Supports ongoing supervision training onboardingfor regular year-round volunteers.

• Provides direct supervision on-boarding and debriefing for EDS volunteers.

• Works with theCommunity Services DirectorVolunteerand the Divisional Emergency Disaster Services Secretary to ensure all local EDS volunteers have the required training (Intro to EDS EDS Food Services Emotional/Spiritual Support/ local specific training) prior to deployment.

CRITICAL RELATIONSHIP MANAGEMENT

GovernanceBoards and Councils:Serves onManagement Team and other planning committees

Internal:MU Supervisors/Coordinators/ManagersArea Commander DivisionalCommunityServicesDirectorDivisional EDS Secretaryother DHQ/THQ advisors/consultants

External:Partner agencies and donors Emergency Operations Command Centre staff

MANAGERIAL RESPONSIBILITY:

• Reports directly to thePrograms Manager

• Direct Reports:None

• May superviseEDSand CSprogramvolunteers

• In-scope support given toCS team members

FINANCIAL AND MATERIALS MANAGEMENT:

• Tracks EDS expenditures for invoicing to Provincial Government for Provincial Emergencies

• Regular responsibility for financialexpenditures and wise use of resources.

• May handlesmall amountsof cash.

• Minor material responsibility.

WORKING CONDITIONS:

• Serves in an office environment within a busy CS ministry. The location of work may create a possibility of experiencing the following disagreeable conditions:

• peoplewith challenging behavior

• verbal abuse

• minor risk of harm injury illness due to physical attacks from others and/or exposure to infectious diseases.

• more significant risk of harm injury when supporting EDS responses

• Intervenesifneighborsbehaviorchanges.

• Musthave a valid Drivers License and be flexible in their working schedule.

• Carriesa cell phone.

• Interactswith vulnerable neighbors/guests.

The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values in a professional manner upholding our code of conduct.

education and experience Qualifications:

Education Qualifications and Certifications:

• Internal SA EDS Training modules (Introduction to EDS EDS Food Services Incident Command and Emotional and Spiritual Care)will be completed during probation; regularrRefreshers as recommended by the Divisional EDSSecretarywill be.

• Able to provide Criminal Background Check screening and Vulnerable Secord Check that is satisfactory to The Salvation Army in its sole discretion is. (Paid for by Ministry Unit)

Experience and Skilled KnowledgeRequirements

• Frontlinetraining experience in emergency planning and preparedness or other experience in frontline work withpeople affected byemergency or disaster situations.

• Proficient inMicorsoft365 applications

Skills and Capabilities(examples provided below):

• Supports the missionvisionand values of The Salvation Army

• Ability to be a Spiritual leader

• Respect for and understanding of The Salvation Army mission culture values

• Able to work in a consultativediplomaticand tactful manner.

• Able to work cooperatively and effectively with mission partnersneighborsvisitorsand thegeneral public.

• Possessespersonalqualities and attitudes that respect andmaintainthe spirit dignity and individuality ofguests and mission partners.

• Strong communicationskills-written public speaking

• Leadership skills- strategic planning inspirational communication staff development

• Organizational skills- scheduling proposals project management special event coordination

• Management skills- Coaching leading meetings Human Relations management/supervision staff documentation program evaluation and design volunteer management/supervision

• Proficiencywith the following computer software packages: Microsoft Office packageOutlookAdobe Creative SuiteLink2Feed preferred