Technology Audit & Advisory (Healthcare) Manager

You Belong Here

The Protiviti Career providesopportunityto learn inspire and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission:We Care. We Collaborate. We Deliver.

At every level we champion leaders wholiveour values ofintegrity inclusion innovation and commitment to success. Imagining our work as a journey we believe integrity guides our way inclusion moves us forward together innovation creates new destinations and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You:

Protiviti is looking for a Technology Audit & Advisory Manager to join our growing Healthcare team.

What You Can Expect:
Managers partner with our clients to solve complex business problems and providebest in classadvice and solutions. Managers strive to develop lasting relationships with client personnel andseekto further these relationships through quality product delivery and valuable insights. The goal of the manager is to understand their clients business anddemonstratetechnical competence in their solution and healthcare industry. Managers are developing contacts within the business community and serve as ambassadors of Protiviti in the market.

At Protiviti Technology Audit & Advisory is about:

• Helping clientsbetter understand and manage risks associated with their use (or lack of use) of technology to protect and drive enterprise value

• Innovation: newways of thinking and new ways of doing

• Technology enablement: analytics automation and other emerging tools and methods

• Staying current: developing andmaintainingskills in existing and emerging areas of technology with a healthcare industry focus
  

Managers in Technology Audit & Advisory work with clients to assessidentifyrisk advise and consult on a wide variety of technology related topics including:

• Major Technology Projects

• Cybersecurity

• Cloud

• Data

• Enterprise Applications

• Disaster Recovery

• Analytics

• Emerging Technologies

• Control Programs

What Will Help You Be Successful:

• You enjoy discussing technical and industry trends and seek opportunities todemonstrateand teach seniors and staff on the job.

• You effectively build and manage client relationships while delivering specific product solutions that add value.

• You excel atidentifyingopportunities to integrate product solutions and resources tooptimizeclient service capabilities.

• You are driven to learn andinterestedin all things related to data& technology including the latest trends and developments.

• You enjoyassistingin the preparation and execution ofstrategyto win new business.

• You seek opportunities to interact with and mentor junior team members including participating in the creation and rollout of training and developing skill sets.

• You make conscious use of real-time supervision during all phases of an engagement to develop our people.

• You have an inherent interest in project management and team leadership. You seek new ways to create extraordinary development opportunities and ways for your team to make an impact on our clients and communities.

Do Your Talents Include the Following

• A solid foundation of healthcare industry knowledge and a deep understanding of key internal controls related to revenue cycle compliance privacy operational clinical IT and/or financial processes.

• Strong organization prioritization time management and self-directed research skills.

• Develop and review key internal audit documents and deliverables.

• Understand riskidentifyprocess improvements and apply knowledge of industry leading practices and next-gen internal audit concepts.

• An in-depth understanding of IT audit methodologies concepts tools andobjectives.

• Knowledge and interest in all things related to data & technology including the latest trends and developments with a specific focus on areas of technology included: cybersecurity cloud data governance analytics electronic medical records (e.g. Epic Cerner Meditech etc.) enterprise applications (e.g. SAP Oracle Workday Salesforce Microsoft Dynamics etc.) disaster recovery systems development methodologies etc.

• Understanding ofcommonly used information technology frameworks / regulatory requirements including HIPAA NIST Cybersecurity Framework HITRUST CSF ISO 27001 COBIT ITIL etc.

• Foundational awareness of Electronic Health Records (EHRs) Electronic Medical Records (EMRs) Personal Health Records (PHRs) and Interoperability / MACRA-MIPS.

• An interest or experience in digital transformation and emerging technologies (e.g. analytics automation artificial intelligence etc.) and ideating on how these may affect the Healthcare environment and how IT Audit services canleveragethese toprovidedeeper insights.

• Deep knowledge of IT general control practices.

• Ability to translate technology topics and audit issues into business speak to be understood by executives.

• Leverage Excel internal and client systems and data visualization tools to analyze and assess data and infer insights such as operational deficiencies outliers key trends etc.

• Understand and apply regulatory knowledge and industry-relevant compliance requirements.

• Advanced verbal and written communication skills including audit documentation and presentations.

• Ability to synthesize information to all audience levels andstakeholdersincluding C-suite and Audit and Compliance Committee members.

• Apply technical knowledge critical thinking skills and innovative practices to add value to projects clients and deliverables.

• Undertake multiple activities at any given time work in a fast-paced and flexible environment and adapt to a rapidly changing environment.

• Work with a diverse portfolio of clients across providers payers physicians and post-acute settings.

• Experience leading multiple teams executing projects developing junior resources managing project economics and overseeing client accounts.

• Ability to network and build relationships.

• Develop internal and externaltrainings tools and presentations as well as thought leadership.
  

Your Educational and Professional Qualifications:

• 5 years working in internal audit consulting assurance services risk and control programs or relatedfield either in professional services or healthcare industry.

• Bachelors degree ina relevantdiscipline (e.g. Healthcare Administration Accounting Finance Economics Information Technology Cybersecurity Computer Science or Business-Related Field). An MBA with healthcare concentration / focus or MHA preferred.

• Proficiencyin Microsoft Office suite applications with specific emphasis on WordExceland PowerPoint. Secondary emphasis on Visio and Access.

• ProficiencyinPowerBI Tableau Alteryx SQL Python and/or RPA Solutionsa plus.

• Professional certification such asCISA CISM CISSP or similar preferred.

Our Hybrid Workplace

Protiviti practices a hybrid model which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirementsvariesby client project team and other business factors. Our people work both in-person in local Protiviti offices and on client sites which can include local or out-of-state travel based on our projects and client requests and commitments.