Vice President, Business Systems, Central Technology

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of societys toughest challenges from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work.

The Team

Across our work in Science Education and within our communities we pair technology with grantmaking impact investing and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward.

Operations consists of our Brand & Communications Central Tech Finance People Real Estate/Workplace/Events/Facilities/Security (REWFS) Strategy & Operations and Ventures teams. These teams provide the essential operations services and strategies needed to support CZIs progress toward achieving its mission to build a better future for everyone.

Our Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure Security and Grantee & Partner Support we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes constantly innovate to optimize operations provide first-class support and build solutions to enable the scale and execution of our business partners strategies and initiatives.

The Opportunity

The Vice President of Business Systems will serve as the executive leader responsible for the product vision strategy governance and execution of CZIs enterprise platforms across Finance People Grants Contracts (Legal) and Brand & Communications.

This role is accountable for evolving CZIs systems ecosystem from distributed domain-specific tools into cohesive product-driven mission-aligned platforms. Success requires moving beyond system administration or vendor-led implementations to design intuitive end-to-end user experiences reduce operational friction and enable clear data-driven decision-making across the organization.

As a key member of Central Technologys leadership team reporting to the Senior Vice President of Central Technology the Vice President of Business Systems will shape organizational strategy strengthen cross-functional collaboration at scale and build a world-class internal tools organization. This leader will treat business systems as internal products emphasizing product excellence reliability and seamless user experience to transform how a complex mission-driven organization operates at every level.

What Youll Do

• Define and own the product vision and multi-year strategy for business systems ensuring internal platforms are designed around real user needs and aligned with CZIs organizational priorities.
• Lead the evolution of Business Systems into a product-led internal tools organization with clear product ownership discovery practices prioritization frameworks and roadmap discipline.
• Treat enterprise platforms (e.g. Workday Salesforce Coupa Greenhouse Ironclad) as foundational infrastructure designing cohesive workflows and user experiences on top of them rather than relying solely on out-of-the-box functionality.
• Build lead and mentor a high-performing multidisciplinary team spanning product program management engineering analytics and systems leadership.
• Establish governance frameworks and cross-functional decision-making models that support product strategy tradeoff clarity and long-term platform health across Finance People Grants Contracts (Legal) and Brand & Communications.
• Serve as a trusted executive partner to C-level leaders and domain executives translating organizational strategy and operational needs into clear systems and product direction.
• Oversee systems architecture integration strategy and data flows to ensure platforms are scalable secure compliant and designed for long-term evolution.
• Drive end-to-end workflow design automation and simplification reducing manual effort while improving usability transparency and adoption.
• Champion change management continuous feedback loops and measurable improvement across all enterprise systems.
• Act as the primary executive voice for Business Systems within Central Technology and in cross-organizational strategic planning.

What Youll Bring

• 20 years of progressive experience across enterprise systems internal platforms digital operations or technology leadership including 5 years in executive leadership roles.
• Demonstrated experience owning product strategy for internal tools or platforms including defining user personas mapping end-to-end workflows setting roadmaps and driving adoption and satisfaction not just implementing or administering systems.
• Proven leadership of enterprise platforms at scale (e.g. Workday Salesforce Coupa Greenhouse Ironclad) with the ability to design thoughtful abstractions integrations and user experiences on top of core systems.
• A track record of leading large-scale systems or platform transformations delivering measurable improvements in usability efficiency and organizational clarity.
• Strong technical fluency across business systems integrations and data architecture able to partner deeply with engineers architects and vendors while maintaining product-level accountability.
• Experience shifting organizations from reactive request-driven system support to product-led operating models introducing roadmaps feedback loops success metrics and clear ownership.
• Exceptional executive stakeholder management skills with experience influencing and aligning C-level leaders on priorities tradeoffs and long-term systems strategy.
• Strong understanding of business operations across Finance People Grants Contracts (Legal) and Brand & Communications and how systems can unify and enable these domains.
• Proven ability to build and scale inclusive high-performing teams that balance delivery quality and user empathy.
• Outstanding communication skills with the ability to translate complexity into clarity for technical and non-technical audiences.

Compensation

The Redwood City CA base pay range for a new hire in this role is $297000 - $424600. New hires are typically hired into the lower portion of the range enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience as evaluated throughout the interview process.

Better Together

As we grow were excited to strengthen in-person connections and cultivate a collaborative team-oriented environment. This role is a hybrid position requiring you to be onsite for at least 60% of the working month approximately 3 days a week with specific in-office days determined by the teams manager. The exact schedule will be at the hiring managers discretion and communicated during the interview process.

Benefits for the Whole You

Were thankful to have an incredible team behind our work. To honor their commitment we offer a wide range of benefits to support the people who make all we do possible.

• Provides a generous employer match on employee 401(k) contributions to support planning for the future.
• Paid time off to volunteer at an organization of your choice.
• Funding for select family-forming benefits.
• Relocation support for employees who need assistance moving

If youre interested in a role but your previous experience doesnt perfectly align with each qualification in the job description we still encourage you to apply as you may be the perfect fit for this or another role.

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