We are seeking a highly experienced and visionary Cluster General Manager to lead two distinctive in Tbilisi the Swissôtel Tbilisi and the Mercure Tbilisi Old Town. This key leadership role requires a dynamic hospitality professional capable of balancing the sophistication of a luxury hotel with the operational agility of a midscale brand.
As Cluster General Manager you will be responsible for driving performance operational excellence and exceptional guest experiences across both properties while fostering a culture of excellence innovation and collaboration.
Key Responsibilities
Lead and execute strategic initiatives to drive revenue profitability and market share.
Oversee daily operations across both hotels ensuring brand integrity and service excellence.
Inspire and develop management teams to achieve performance and engagement goals.
Manage financial performance budgets and KPIs for both properties.
Uphold and promote Accor brand standards across Swissôtels luxury positioning and Mercures approachable midscale identity.
Build strong relationships with owners corporate leaders and local stakeholders.
Ensure compliance with all legal safety and brand requirements.
Qualifications :
Qualifications & Experience
Bachelors degree in Hospitality Management or related field.
710 years of hotel management experience including 3 years in multi-property or cluster leadership.
Proven success in commercial performance and achieving KPIs.
Strong background in Food & Beverage operations and guest experience enhancement.
Demonstrated ability to manage owner relations and complex stakeholder environments.
Strategic results-driven leader with strong financial acumen and operational expertise.
Excellent communication and interpersonal skills; fluent in English (Georgian or Russian a plus).
Additional Information :
Located in the heart of Georgias capital Swissôtel Tbilisi and Mercure Tbilisi Old Town are two distinctive Accor-managed properties offering high standards of hospitality and service.
Swissôtel Tbilisi features 230 elegant rooms and suites modern conference facilities a contemporary restaurant and bar a wellness spa and fitness amenities combining Swiss quality with timeless comfort.
Mercure Tbilisi Old Town ideally situated near the citys historic district offers 108 comfortable rooms a rooftop terrace with panoramic views meeting spaces and a welcoming restaurant and bar that reflect the spirit of Georgian hospitality.
Both hotels operate in a collaborative and professional environment where teamwork integrity and guest satisfaction are at the core of everything we do.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more