Business Analyst Team Lead Internal Applicants Only

As a Business Analyst Team Leader you will manage a team of 34 Business Analysts located across multiple sites. Youll mentor support and onboard team members serve as an escalation point for internal queries and collaborate with external suppliers to deliver robust IT solutions. This role requires excellent communication skills a collaborative mindset and proactive leadership.

Working hours: Monday to Friday 09.00-17.00 (Hybrid working)

This role could be based from one of our Midlands sites with occasion travel between sites required. 

• Lead and mentor a small team of Business Analysts.
• Act as the escalation point for business issues and queries.
• Manage task allocation prioritization and progression.
• Use Service Desk systems to maintain SLAs and conduct root cause analysis as needed.
• Deliver high levels of customer service.
• Liaise with business stakeholders and IT leadership to provide project and issue updates.
• Ensure team compliance with Group IT policies and procedures.
• Plan and execute project activities for new client implementations site launches application enhancements and upgrades.
• Conduct business and system analysis design development and testing for warehouse management transport management and EDI integration systems.
• Produce proposal and design documents for peer review analyzing both business and technical enhancement requests.
• Collaborate with internal and external technical and business contacts.
• Identify operational needs recommend improvements and specify user/system interfaces.
• Document all work using required standards methods and tools including prototyping where appropriate.
• Adhere to project management and approval processes and assist in risk identification and assessment.
• Lead IT workstreams during UAT supporting colleagues and clients to ensure deadlines are met.
• Demonstrate proactive time management and meet deadlines.
• Build strong relationships through effective communication.

Qualifications :

• Full UK driving license.
• Clear and effective communicator bridging business users and IT.
• Experience developing business systems (Finance Warehouse Transport Management ERP).
• Strong management interpersonal and team skills.
• Proven experience across the full project lifecycle: requirements gathering documentation testing UAT change management and live implementation.
• Ability to manage multiple concurrent projects.
• BCS or equivalent Business Analysis qualification (desirable not essential).
• Previous team management experience.

Additional Information :

As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success which is why we offer a wide range of benefits which include:

• Annual Leave  Competitive holiday entitlement
• Pension scheme  we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employe
• Car Allowance
• Life Assurance -  x 2 your annual salary
• Wellness  Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition  We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Remote Work :

No

Employment Type :

Full-time