Back-office HR Support Representative with French and English Work from home

Sutherland

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 24-10-2025
Vacancies: 1 Vacancy

Job Summary

  • As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.
  • You will work remotely in standard 8-hour day shifts supporting HR operations across multiple sub-teams.

Key Responsibilities
Handle HR-related queries via email and internal systems (no direct client-facing communication)
Support and guide employees through onboarding documentation and HR procedures
Use internal ticketing systems to manage track and resolve employee requests
Validate and process documentation related to:

  • Global Work Authorization work permits passports background checks and criminal record validation
  • New Joiner Support onboarding documentation processing
  • Data Management updating employee records and personal information
  • Exit Processes offboarding and termination support
  • Disability Services and Payroll inquiries
  • Maintain strict confidentiality and high standards of professionalism
  • Meet performance metrics and contribute to overall team success

 


    Qualifications :

    Requirements

    • Fluency in French (minimum B2 level)
    • Fluency in English (minimum B2 level)
    • Strong attention to detail and high accuracy
    • Excellent written communication and organizational skills
    • Problem-solving mindset with ability to prioritize
    • Comfortable working independently in a virtual environment
    • Experience in administrative support or HR-related roles is a plus but not mandatory

    Additional Information :

    What We Offer

    • Fully remote / work-from-home opportunity (standard working hours full equipment provided)
    • Fully back-office position with no voice support
    • Long-term full-time employment contract
    • 21 days of paid vacation per year

    Comprehensive benefits package including:

    • Health and life insurance
    • Travel allowance and food vouchers
    • Multisport card
    • Professional development through in-house training and certifications
    • Recognition and rewards programs
    • Employee Assistance Program with 24/7 psychological support
    • Digital onboarding process with eSignature tools
    • Exclusive employee discounts gifts for life events team-building

    Remote Work :

    Yes


    Employment Type :

    Full-time

    As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supporting HR operations...
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    Key Skills

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    • Account Development
    • Content Development
    • Lab Testing

    About Company

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    Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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