Guest Service Agent Front Office
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Job Location:
Hourly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Royal on the Park Brisbanes premier independent 4.5-star hotel requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.
We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.
This position will suit a well-rounded hospitality professional with the flexibility and experience to work a variety of shifts in Front Office Reception. Key tasks will include attending to the needs of arriving and departing guests administrative duties cashiering answering phones creating and updating existing reservations as well as providing information to guests about the Hotel and its surroundings.
To be successful in this position you will need to have the following:
The passion for providing every guest with a positive experience
Exceptional personal presentation and grooming standards
Flexibility to work a variety of shifts including weekends
Previous experience in similar role preferred
Previous experience using Opera PMS preferred
The ability to work professionally under pressure
Excellent communication skills
Physical fit and the ability to lift and handle luggage
In exchange for your passion enthusiasm and hard work Royal on the Park offers fantastic benefits for all our team members including staff meals food & beverage and accommodation discounts learning and development opportunities and more!
We thank all applicants for the time taken to apply for this role. Shortlisted candidates will be contacted in due course.
An equal opportunity employer. DJ Hotels (Australia) Pty Ltd Trading as Royal on the Park.
Required Experience:
Unclear Seniority
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
Royal on The Park Hotel and Suites is an iconic hotel in the heart of Brisbane CBD. A luxurious 4.5 star hotel that offers premium accommodation to all guests.
