Sprinkler Operations Manager

Overview

Midwest Alarm Services was founded in 1950 in Des Moines Iowa. Per Mar Security Services acquired Midwest Alarm Services in Midwest Alarm Services has15 locations throughout the Midwestand is one of the largest Notifier Distributors in North America. We are a leading life safety company dedicated to providing top-notch fire alarm and life safety solutions across multiple locations. With a strong commitment to protecting lives and property we pride ourselves on delivering exceptional customer service and maintaining the highest standards in safety and compliance.

Our experts primarily work withcontractors building owners property managers andfacilities directors to design and implement reliable life safety solutions.

Job Skills / Requirements

This role is responsible for overseeing the operations of the Sprinkler Division including recruitment training and development of our union sprinkler fitters who inspect service and maintain sprinkler systems across the Midwest region. This leadership role requires a strong background in sprinkler systems team management and customer service.

Key Responsibilities:

• Maintain union relationships to oversee hiring training and continuous development of union fitters ensuring they meet company and industry standards.
• Align with strategic objectives by managing KPIs for the division and driving continuous improvement.
• Ensure compliance with local state and federal fire safety regulations.
• Create and maintain schedules for inspections and service calls ensuring timely delivery of services.
• Provide technical guidance and support to technicians as needed.
• Cultivate a strong team culture fostering open communication and professional growth.
• Maintain strong relationships with clients and ensure excellent customer service.
• Prepare and manage division budgets ensuring cost-effectiveness and profitability.
• Collaborate with other departments to streamline operations and improve customer satisfaction.
• Stay up-to-date on industry trends technologies and regulations related to sprinkler systems.
• Other duties assigned.

Qualifications:

• 3 - 5 years of experience in sprinkler systems inspections service installation or a related field strongly preferred.
• Must have at least 2 years of experience in a management role.
• Strong knowledge of NFPA standards and fire safety regulations.
• NICET certification in fire sprinkler systems.
• Bachelors degree in business management engineering or a related field is preferred.
• Proven experience in hiring training and developing technical teams.
• Excellent organizational and leadership skills.
• Ability to oversee multiple projects and priorities in a fast-paced environment.
• Strong problem-solving skills and technical aptitude.
• Excellent verbal and written communication skills.
• Valid drivers license and willingness to travel within the Midwest region.

#MIDW

Education Requirements (All)

Bachelors Degree preferred

Certification Requirements (All)

NICET- Sprinkler Systems

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Long Term Disability 401K/403b Plan Educational Assistance Special Incentive Plans