Customer Service Representative Airline Contact Center

Valletta - Malta

Monthly Salary: Not Disclosed

Posted on: 24-10-2025

Vacancies: 1 Vacancy

Job Summary

Location: Malta
Start Date: 3rd November 2025
Employment Type: Full-time

Job Description:
We are looking for a dynamic and motivated Customer Service Representative to join our airline contact center in Malta. You will be the first point of contact for our customers providing high-quality support via phone email and chat.

Key Responsibilities:

Handle customer inquiries bookings and complaints professionally and courteously.
Provide accurate information about flights services and airline procedures.
Collaborate with the team to ensure the best customer experience.
Record and update interactions in the CRM system.

Requirements:

Fluent in German and English (C1 level both written and spoken).
Previous experience in customer service or the airline industry is a plus.
Excellent communication and problem-solving skills.
Customer-oriented mindset and ability to work in a team.
Willingness to relocate to Malta.

What We Offer:

Relocation package: 2000
Language bonus: 3000/year
Full-time contract with internal training
Opportunities for growth in an international and dynamic environment

Location: Malta Start Date: 3rd November 2025 Employment Type: Full-time Job Description: We are looking for a dynamic and motivated Customer Service Representative to join our airline contact center in Malta. You will be the first point of contact for our customers providing high-quality support vi...