Product and Growth Operations Intern

Our mission within the Product and Growth teams is to empower our customers by providing them with a platform that is intuitive valuable and impactful. To achieve this we rely on a deep understanding of customer behavior and efficient internal processes.

As a Product and Growth Operations Intern you will be a key internal partner helping our teams scale their efforts by improving processes and providing data-driven insights. Youll support the Product team in understanding customer needs and the Growth team in driving key metrics like activation and adoption. This internship will give you hands-on exposure to how a fast-growing SaaS company operates and uses data to make strategic decisions.

Responsibilities:

• Support Product Operations: Assist in collecting and synthesizing customer feedback from various channels (e.g. support sales community forums) to provide actionable insights to Product Managers.
• Analyze Growth Metrics: Monitor and analyze key growth funnels and metrics such as user activation feature adoption and retention.
• Improve Internal Processes: Help document and optimize internal workflows for the Product and Growth teams identifying bottlenecks and opportunities for automation.
• Build Dashboards & Reports: Assist in creating and maintaining dashboards and reports to track performance and communicate insights to stakeholders.
• Light Automation: Gain hands-on experience with the Make platform to build internal no-code automation workflows for data reporting notifications and other operational tasks.

Requirements:

• Currently pursuing a Bachelors/Masters degree or equivalent or a new graduate within 12 months.
• Proactive hands-on and a quick learner with strong problem-solving and interpersonal skills.
• Passionate about operations data and emerging technology including automation and AI.
• Excellent verbal written and presentation skills. Adaptable to fast-paced environments.
• Fluent in English.

Nice to have:

• Familiarity with Makes no-code automation platform.
• Curiosity to learn more about data analysis process optimization and using business intelligence (BI) tools.
• Familiarity with SQL or other data querying languages is a bonus.
• A strong willingness to learn is more important than meeting every single requirement especially if you lack experience in a particular area mentioned.

What we offer:

• Multinational team with 42 nationalities creating the future of automation
• Notebook/Macbook and 34 curved monitor
• Snack bar coffee tea fruit and vegetable and sweets all day - every day - available for everyone
• Monday breakfast Wednesday lunch and Friday break with company-provided food and drinks with music and lively discussion
• Flexible working hours
• Company therapy pets (dog-friendly office)
• Company 3D printer
• Multisport Card
• Parties and company events

If this sounds like the right opportunity for you wed love to hear from youapply today!

#careeratmake

Required Experience:

Intern