Bilingual System IA
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Job Location:
Monthly Salary:
Posted on:
24 days ago
Vacancies:
1 Vacancy
Job Summary
Plan Sponsor Administration is looking for a Bilingual Installation Administrator to join primary role will be the setup and maintenance of Group Benefits plan structures claims and administration systems which include maintenance of the Plan Member/Administrator candidate will be highly motivated who is committed to quality and service. If you enjoy working in a fast-paced changing environment where every day something new and innovative ideas are encouraged you may be the candidate we are looking for!
Our Group Benefits business is focused on creating an experience that is easy and meaningful to our clients. Group Benefits serves the needs of Plan sponsors members and market sources helping make Canadians healthier and organizations stronger.
ThePlan Sponsor Administrationteam links people technology and expert services to simplifygroupbenefits administration and provide consistent powerful member and client team supports our Group Benefits clients coordinating efforts to provide world-class benefits for administration and customer service.
Position Responsibilities:
System setup for New Issues Reissues Amendments and project including creation of health/dental packages and benefit codes
Responsible for checking reports to ensure all changes have fed accurately
Interpret how claims are to be paid from a policy application or amendment and highlight any risks or concerns
Investigate and respond to queries related to plan implementation/amendment
Participate in team retrospectives refinement meetings and daily standups providing feedback on challenges and status updates
Support a culture of continuous improvement by always looking for improvements.
Required Qualifications:
Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
In depth knowledge of Manulife claims and administrative systems
Solid knowledge of group benefits plan structure and benefits
Preferred Qualifications:
Exceptional customer service focus
Get it done mentally flexible & adaptable to change resiliency with ambiguity
Action Oriented Problem Solver
Collaborative Team Player
Produce high quality deliverables on time
Excellent verbal and written communication skills
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Montreal QuebecWorking Arrangement
Salary range is expected to be between
$44775.00 CAD - $74625.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
