Automotive Service Advisor
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Job Location:
Haines, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary (List Format):
- Support Service Writer in daily automotive service operations.
- Diagnose automobile problems and perform or coordinate repairs.
- Communicate effectively with customers both in-person and by phone to explain automotive issues repairs and costs.
- Verify warranty and service contract coverage by reviewing records and explaining details to customers.
- Develop repair estimates including parts labor and materials and calculate customer payments.
- Prepare and process repair orders (RO) accurately documenting symptoms diagnoses and repair actions.
- Maintain accurate automotive service and repair records.
- Provide excellent customer service by answering questions addressing concerns and arranging towing or transportation when necessary.
- Stay updated on automotive repair knowledge and industry trends through training and reading manufacturer publications.
- Familiarity with automobile parts tools procedures and company inventory.
- Accept ownership of tasks and seek opportunities to add value to the role.
- Perform other duties as assigned by management.
- Support Service Writer in daily automotive service operations.
- Diagnose automobile problems and perform or coordinate repairs.
- Communicate effectively with customers both in-person and by phone to explain automotive issues repairs and costs.
- Verify warranty and service contract coverage by reviewing records and explaining details to customers.
- Develop repair estimates including parts labor and materials and calculate customer payments.
- Prepare and process repair orders (RO) accurately documenting symptoms diagnoses and repair actions.
- Maintain accurate automotive service and repair records.
- Provide excellent customer service by answering questions addressing concerns and arranging towing or transportation when necessary.
- Stay updated on automotive repair knowledge and industry trends through training and reading manufacturer publications.
- Familiarity with automobile parts tools procedures and company inventory.
- Accept ownership of tasks and seek opportunities to add value to the role.
- Perform other duties as assigned by management.
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
