Personal Claims Consultant Specialised Insurance
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Classification
Job Requisition: 142568
TA Specialist: Refilwe Falatsi
Closing Date: 24 October 2025
Location: 135 Rivonia Campus Sandton
Cluster: Personal and Private Banking Nedbank Insurance Operations - Claims
Please Note: Preference will be given to applicants from Underrepresented Groups
Job Family
Career Stream
Leadership Pipeline
Job Purpose
To provide claims administration support in respect of short term insurance matters to stakeholders in line with Nedbank strategy.
Job Responsibilities
- Achievement of Service Delivery Standards to stakeholders. Initiation of pro-active and eff ective communicationand legal advice to clients.
- Provision of legal support to business management in respect of all general legalqueries.
- Drafting of legal agreements and contracts for clients.
- Assessment of impact of any new legislation and making recommendations in this regard.
- Manage delivery of outsourced work and monitor performance.
- Retain electronic copies of contract and control sheets.
- Drafting reports on outsourced service providers performance.
- Assist in developing and reviewing legal templates.
- Conduct legal research on matters and attend to claim assessments.
- Extensive knowledge of the various tariff s (Magistrates Court and High Court).
Job Responsibilities Continue
- Comply with Service Level Agreement or Claims Protocol by administering and facitlitating the claims process.
- Engage in appropriate training interventions to promote own professional development
- Adhere to organizational best practice and legislative requirements.
- Initiate and process claims to finalisation by ensuring compliance to insurance policy.
- Minimise risk by complying with all Nedbank policies and procedures.
- Keep abreast of legislation and other industry changes that impacts on roles by reading the relevant newsletters websites and attending sessions.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honours Degree
Preferred Qualification
- Legal Qualification (BCom Law / LLB)
- Paralegal Diploma
- Admitted Attorney
Preferred Certifications
Beneficial: Higher Certificate in Long Term Insurance
Minimum Experience Level
3 - 4 years Legal Claims experience of which 2 - 3 years are within Short Term Insurance.
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance Risk and Controls
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Earning Trust
- Collaborating
- Customer Focus
- Decision Making
- Initiating Action
- Work Standards
- Managing Work
Please contact the Nedbank Recruiting Team at
Required Experience:
Contract
Key Skills
- Bidding
- Mac Os
- Accounting & Finance
- Agriculture
- Dcom
- Food & Beverage
About Company
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