Senior Delivery Manager

About us:

Make a difference and advance your career by helping deliver some of the UKs most important #tech4good projects making the world a smarter safer greener and healthier place.

Youll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges.

At a certifiedyoull experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

Founded in 1992 we are a successful growing International digital transformation consultancy. We deliver multi-Queens Award for innovation winning platforms and services that support large-scale digital transformation. Our digital data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence Healthcare Sustainable Environment and Land Asset Management and Digital Democracy.

About the role

We are looking to expand our established Delivery Management team with an experienced and motivated Delivery Manager to help deliver complex high-impact digital transformation programmes for public sector clients.

As a Delivery Manager youll play a key role in ensuring our multidisciplinary teams including User Centred Design Specialist Technical Architects Software Engineers and QA Automation testers - deliver innovative user-centred digital services that make a real difference to citizens and communities.

Youll foster a culture of collaboration empowerment and continuous improvement ensuring delivery is assured and of exceptional quality. Youll also work closely with clients to build trusted relationships manage expectations and enable long-term success.

You will also play a key role in our Delivery Management Community of Practice helping to share knowledge drive improvement and champion best practice across teams and projects.

At Informed Solutions we are committed to the growth and development of our people. Youll benefit from structured career progression accredited training and opportunities to gain new skills and certifications all within a supportive environment that encourages curiosity continuous learning and the chance to take on increasingly complex and impactful projects.

Role Responsibilities

• Lead high-performing agile teams to deliver complex digital products and services on time within budget and to a high standard.

• Build strong trusted client relationships ensuring excellent communication and satisfaction throughout delivery.

• Collaborate with clients and internal teams to design intelligent achievable delivery plans that align with agile principles and best practice.

• Proactively monitor delivery progress risks and issues ensuring quality and performance standards are maintained.

• Manage project artefacts including RAID logs highlight reports delivery plans and budget/resource tracking documentation.

• Lead and facilitate agile ceremonies and delivery governance activities (e.g. sprint reviews stand-ups retrospectives and project boards).

• Work collaboratively with client and partner Delivery Managers contributing expert advice and assurance.

• Coach mentor and support colleagues promoting continuous learning and professional development.

• Contribute to our delivery community by sharing insights championing innovation and supporting the adoption of new methods and tools.

Essential Skills and Experience:

• Proven experience leading the successful delivery of complex digital or software development projects using agile methodologies (Scrum/Kanban)

• Experience working with multi-disciplinary teams in user-centred design and DevOps environments.

• Strong delivery assurance risk management and progress tracking capabilities.

• A solid technical understanding to work confidently with technical leads in identifying and managing requirements dependencies and issues.

• Demonstrable commercial awareness and experience managing budgets contracts and Statements of Work in a consultancy or client-facing setting.

• Excellent stakeholder management communication and interpersonal skills with a collaborative and pragmatic approach.

• Ability to balance multiple priorities and work effectively under pressure in a fast-paced environment.

• A proactive mindset with a passion for continuous improvement and delivering measurable value.

Desirable Skills and Experience:

• Experience delivering services in line with the Government Digital Service (GDS) Service Standard.

• Previous experience within a digital consultancy or transformation environment ideally working with UK public sector clients.

• Understanding of cloud technologies modern software engineering practices and DevOps principles.

• Familiarity with agile delivery tools such as Jira Confluence Miro or Azure DevOps.

Key abilities that are necessary for success:

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty change and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills with the ability to respect and accept different perspectives and disagreement work collaboratively in diverse teams and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty ambiguity and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills including clear constructive written outputs and measured respectful verbal delivery.

We work in a fast-paced ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience professional adaptability and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety wont suit everyone. However after significant consultations with colleagues at all levels we understand that these are the fundamentals of success in undertaking the complex innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion performance and mutual personal support.

As colleagues we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn grow and progress on a personal and professional level.

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

• InformedACADEMY We offer excellent career development opportunities through our award-winning personal and professional development programmes including support with professional certifications.
• Industry leading health and wellbeing plan We partner with several wellbeing support functions to cater to each individuals need including 24/7 GP services mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culturethat is diverse inclusive rewarding and egalitarian.

We strive to live up to our values of Innovation Excellence and Integrity by thinking about things differently always doing our best and acting in good faith at all times.

Were a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems particularly where place location or geography are important.

Our workplace culture reflectshow we go about our work the type of work that we choose to do and our commitment and contribution to the sustainable social environmental and economic development aims of the communities that we are part of.

Required Experience:

Manager