Heavy Rents Specialist

Knowledge and Skill Requirements:

• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong mathematical skills required with the ability to perform calculations and solve complex problems.
• Strong verbal and written communication skills able to maintain composure and clarity when handling challenging or high-stress interactions.
• Excellent interpersonal and customer relations skills fostering a positive experience for both employees and customers alike.
• Exhibit a strong desire to learn new technologies and integrate them into daily operations to improve service and efficiency.
• Highly motivated and driven by the goal of meeting and exceeding company objectives with a strong understanding of the companys equipment and market trends.

Essential Job Functions:

• Build and maintain strong customer relationships to drive repeat business and loyalty.
• Prospect new accounts to grow Stowers rental market share.
• Prepare accurate competitive rental quotes using Salesforce/CRM.
• Coordinate equipment delivery and logistics with operations via DBS.
• Monitor fleet availability and utilization to optimize efficiency and profitability (DBS/iStowers).
• Collaborate with sales service and product support to ensure a seamless rental experience.
• Partner with the used equipment and service teams to monitor fleet maintenance and repairs in order to maximize profitability.
• Maintain in-depth knowledge of Caterpillar equipment to provide expert recommendations.
• Track rental performance metrics and support demand and revenue forecasting.
• Ensure accurate processing of rental transactions documentation and billing (DBS/Unit 4).

Preferred Experience and Skills:

• Experience with Microsoft Office suite is required. Salesforce and DBS experience is preferred.
• Previous experience with heavy equipment operation valuation rental or sales is not required but is preferred.

Physical and Mental Requirements:

• Demonstrated ability to work collaboratively in a team environment contributing to shared goals and fostering positive relationships.
• Must be able to pass background check physical exam and drug screening test.

Work Environment:

The environment is collaborative and you will work closely with cross-functional teams such as operations sales parts and service. Flexibility and adaptability are key as you may need to address emerging issues and balance multiple priorities. The workplace fosters a customer-focused culture where excellence in customer service quality both internally and externally is a primary objective

Required Experience:

IC