Public Defender Intake Specialist I
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Job Location:
Charles, VA - USA
Yearly Salary:
$ 40369 - 61905
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Introduction
As a State agency Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race color religion sex physical or mental disability age sexual orientation gender identity national origin veteran status or genetic information.
All applicants must be able to communicate with client sand visitors and possess the ability to complete tasks in a fast-paced work environment. Applicants must be able to work in various settings. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities by modifying or adjusting the job application processor the job or work environment to make reasonable accommodations to the known applicant or employee to enable the applicant or employee be considered for the position they desire; to perform the essential functions of the position in question; or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities unless the accommodation imposes an undue hardship. Applicants must be able to operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed please contact Tawanda Jackson Human Resources Supervisor
The Office of the Public Defender is seeking detail-oriented applicants with customer service and data entry skills for full-time entry level Public Defender Intake Specialist I position.The position requires the ability to work in a fast-paced environment in our Charles County office. Occasional travel betweenoffices is required as well as travel to the courthouse and county detention center for clientinterviews. Bilingual applicants who are fluent in English and Spanish are encouraged to apply.
GRADE
ASTD8
LOCATION OF POSITION
200 Kent Ave Suite 102 LaPlata MD 20646
Main Purpose of Job
A Public Defender Intake Specialist I is the intermediate level of work determining client eligibility for representation by the Office of the Public Defender and obtaining initial client information for preparation of case files. Employees in this classification do not supervise other in this classification receive moderate supervision from a Public Defender Intake Specialist Supervisor or an administrator. Work is performed at local public defender offices jails detention centers prisons and the courts of Maryland.
POSITION DUTIES
The PublicDefender Intake Specialist I is the first interaction clients have with the Office of the Public Defender. Professionalism people skills and empathy area must. Intake Specialists are responsible for the creation of the file for the attorney creating and mailing assignment letters to clients and attorneys and filing entries of appearance with the court. Additionally the IntakeSpecialist I must answer phones greet the public retrieve and enter data. Public Defender IntakeSpecialist I will also help with organization of casefiles and process discovery. Assist co-workers when needed.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six months of experience interviewing persons for the purpose of obtaining and verifying background or financial information.
Notes:
may substitute additional experience interviewing persons for the purpose of obtaining background or financial information on a year-for-year basis for the required education.
2. Candidates may substitute 60 credit hours from an accreditedcollege or university for the required experience.
3. Candidates may substitute U.S. Armed Forces militaryservice experience as a non-commissioned officer inCompliance Inspection and Support classifications orCompliance Inspection and Support specialty codes in theInspection Investigation Enforcement and Compliance field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred Qualifications:
Proficiency indata entry strong communication skills and experience working in a fast pace retail or office environment. Customer service experience and a stronginterest in working with indigent defendants and their working with MDEC Documents.
LICENSES REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.
SELECTION PROCESS
Applicants who meet the minimumqualifications will be admitted to the examination for thisclassification. Successful candidates will be ranked as BEST QUALIFIEDBETTER QUALIFIED OR QUALIFIED and placed on the employment (eligible) list forat least one year.
EXAMINATION PROCESS
The examination will consist of arating of your education training and experience related to the requirementsof the position. You may be required to complete a qualificationssupplement or the rating may be based on your application. Therefore itis important that you provide complete and accurate information on yourapplication. Report all experience and education that is related to thisposition.
BENEFITS
FURTHER INSTRUCTIONS
Online Applications Preferred. Please fax all paper applications and questionnaires regarding applications and submitting paper applications can be directed to: Office of the Public Defender Human Resources Division 6 Saint Paul Street Suite 1304 Baltimore MD 21202; or by calling toll free: ; TTY users call Maryland Relay Service .
Please be sure to include your name identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. A paper copy of the MD State application form and questionnaire can be downloaded from the link below.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. We thank our Veterans for their service to our country and encourage them to apply. People with disabilities and bilingual candidates are encouraged to apply.
Required Experience:
IC
Key Skills
- Typing
- Public Relations
- Video Editing
- Interviewing
- Media Relations
- Qualitative Research Interviewing
- Research Experience
- Social Media Management
- Leadership Experience
- Public Speaking
- Blogging
- Writing Skills
