Senior Account Manager West Coast

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profile Job Location:

Los Angeles, CA - USA

profile Yearly Salary: $ 105000 - 120000
Posted on: 21 days ago
Vacancies: 1 Vacancy

Job Summary

Sr. Account Manager Remote West Coast

Requires travel throughout the West Coast 30%.

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of approximately 48000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job

As a Sr. Account Manager you will be part of our Power Tools Group Construction Technology Software team located remotely. You will develop new business from existing clients by calling into our base to cross-sell new products as well as expand our current ones. You will be responsible for learning multiple software & hardware products providing online & in-person demonstrations and achieving quarterly quotas while working with internal teams to improve the entire customer this role you will liaise with cross-functional internal teams (including Customer Support and Product Development departments) to improve the entire client experience. The right candidate will have experience in SaaS sales as well as comfort and excitement in a truly entrepreneurial environment. Youll get to:

Customer Engagement

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Understand customer goals challenges timeline budget and authority and create account strategies for clients within your book of business.
  • Responsible for maintaining close relationships with existing users as well as key potential customers.
  • Responsible for customer implementation and ongoing field training and support of software products such as but not limited to Site Manager Asset Tracking etc.
  • Perform sales demos (PPT demo slides as well as active product demos or recorded demos).
  • Responsible for meeting quarterly/annual quotas and standards for activity such as the number of calls new product introductions training events and product demonstrations.
  • Collaborate with and leverage Local Market Teams to ensure proper follow-up on leads to produce sales growth.
  • Develop and execute sales plans with cross-functional partners to drive predictable sales cycles.
  • Drive the Expansion Sales Cycle to increase User count company-wide.
  • Serve as the lead point of contact for all larger client account management matters.
  • Manage handoffs of Mature Accounts from the Account Executive Team.
  • Work with the product team based on customer feedback. Ensure new product launches are successfully communicated.

Systems Proficiency

  • Maintain and use as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process.

Leadership & Development

  • Be the Technology Expert: Teach and mentor your local market teams on the needs of the Contractors within your assigned Specialty what digital products they use what product features are critical to their buying decision how they execute the purchasing process (central and facility) and how to expand their engagement across all available SBD Brands.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact you embrace it. You also have:

  • 5 years of B2B SaaS sales experience - a minimum of 1 year in a closing role.
  • Bachelors or Associate degree (Engineering Technology or business-related field) preferred.
  • Experience using CRM solutions such as is preferred. Proficient with Microsoft Suite applications.
  • Solid mechanical and technology skillset with troubleshooting experience.
  • Commercial Jobsite and Construction Knowledge preferred.
  • Must have the ability to build relationships and work effectively with customers and internal teams.
  • Experience with Subscription Sales and Selling Construction SAAS Products.
  • Ability to Propose Demo Value Sell and Close the Sales Cycle.
  • Ability to Develop Cross Company Relationships with Account Base.
  • Ability to Accumulate Account Details and Build Story to Create Client Expansion Opportunity.
  • Capable of Managing a Sales & Retention Quota.
  • Experience with Customer Development.
  • Proven track record delivering positive results with a strong desire to win is a must.
  • Demonstrated time management skills ability to set priorities and self-motivation is required.

The Details:

Youll receive a competitive salary (w/ variable) and a great benefits plan including:

  • Medical dental life vision wellness program disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

  • Grow:Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.
  • Learn:Have access to a wealth of learning resources including our Lean Academy Coursera and online university.
  • Belong:Experience an awesome place to work where we have mutual respect and a great appreciation for diversity equity and inclusion.
  • Give Back:Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

The base pay range for this position in California is $105000- $120000 per year. Pay is based on market location and may vary depending on job-related knowledge skills and experience. A sign-on payment may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. Applicants should apply via Stanley Black and Deckers internal or external careers site.

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website please contact us at or at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal ()


Required Experience:

Manager

Sr. Account Manager Remote West CoastRequires travel throughout the West Coast 30%.Come make the world and accelerate your success.It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making t...
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Key Skills

  • Business Development
  • Company Policies
  • Customer Service
  • Financial Performance
  • Revenue Growth
  • Oversight
  • Regional Sales
  • Account Management
  • Project Management
  • Product Line
  • Ensure Compliance
  • Human Resources
  • Procedures
  • Sales Goals
  • Direct Reports