This is a remote position.
Schedule:
- 40 hours per week
- Monday-Friday 8am to 4pm AEST With a 30-minute paid break
Client Timezone: Australian Eastern Time (Melbourne)
Client Overview
Join a specialized fire protection services company dedicated to maintaining and testing critical fire safety systems in commercial buildings across Melbourne. The company services shopping centers office buildings and other commercial properties to ensure compliance with essential life-safety standards.
They value long-term relationships team collaboration and quality service delivery operating with a close-knit supportive culture that emphasizes both professional growth and operational excellence.
Role Overview
As an Administrative Assistant youll play a vital role in supporting the companys mission to protect lives and property through effective fire safety maintenance coordination. Working closely with the Managing Director and the Melbourne-based operations team youll handle essential administrative scheduling and communication tasks that keep daily operations running smoothly.
This remote position offers the chance to develop deep industry knowledge in fire protection while working with a company that values teamwork reliability and high performance.
Key Responsibilities
Schedule and coordinate fire protection service appointments and maintenance jobs
Manage job logistics ensuring smooth coordination between technicians clients and office staff
Respond to customer inquiries via email promptly clearly and professionally
Prepare and send basic service quotations for fire protection maintenance
Handle Xero accounting tasks including invoice approvals data entry and reconciliation support
Manage and organize the company inbox prioritizing communications effectively
Provide daily progress reports outlining completed tasks priorities and upcoming actions
Support the Melbourne-based operations team with general administrative duties
Assist with compliance documentation and service scheduling to ensure regulatory adherence
Coordinate field technician schedules and handle any related administrative follow-up
Gradually take on inbound customer calls as comfort and familiarity with the business develop
Requirements
Minimum 3 years of administrative experience preferably within service-based or trade industries (e.g. plumbing electrical maintenance or fire protection)
Experience with Uptick or SimPro (or similar field service management software) is a strong advantage
Proficiency in Xero for invoice processing approvals and data management
Excellent written and verbal communication skills especially for handling high-volume email correspondence
Demonstrated organizational and multitasking skills with a keen eye for detail
Ability to work independently and maintain productivity in a remote environment
Comfortable managing fast-paced deadline-driven workloads with minimal supervision
Customer-focused mindset with a proactive solutions-oriented approach
Reliable internet connection and a professional home office setup for daily communication and video calls
Strong time management and problem-solving abilities
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
ZR28833JOB
Required Skills:
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB
This is a remote position.Schedule: 40 hours per week Monday-Friday 8am to 4pm AEST With a 30-minute paid break Client Timezone: Australian Eastern Time (Melbourne) Client Overview Join a specialized fire protection services company dedicated to maintaining and testing critical fire sa...
This is a remote position.
Schedule:
- 40 hours per week
- Monday-Friday 8am to 4pm AEST With a 30-minute paid break
Client Timezone: Australian Eastern Time (Melbourne)
Client Overview
Join a specialized fire protection services company dedicated to maintaining and testing critical fire safety systems in commercial buildings across Melbourne. The company services shopping centers office buildings and other commercial properties to ensure compliance with essential life-safety standards.
They value long-term relationships team collaboration and quality service delivery operating with a close-knit supportive culture that emphasizes both professional growth and operational excellence.
Role Overview
As an Administrative Assistant youll play a vital role in supporting the companys mission to protect lives and property through effective fire safety maintenance coordination. Working closely with the Managing Director and the Melbourne-based operations team youll handle essential administrative scheduling and communication tasks that keep daily operations running smoothly.
This remote position offers the chance to develop deep industry knowledge in fire protection while working with a company that values teamwork reliability and high performance.
Key Responsibilities
Schedule and coordinate fire protection service appointments and maintenance jobs
Manage job logistics ensuring smooth coordination between technicians clients and office staff
Respond to customer inquiries via email promptly clearly and professionally
Prepare and send basic service quotations for fire protection maintenance
Handle Xero accounting tasks including invoice approvals data entry and reconciliation support
Manage and organize the company inbox prioritizing communications effectively
Provide daily progress reports outlining completed tasks priorities and upcoming actions
Support the Melbourne-based operations team with general administrative duties
Assist with compliance documentation and service scheduling to ensure regulatory adherence
Coordinate field technician schedules and handle any related administrative follow-up
Gradually take on inbound customer calls as comfort and familiarity with the business develop
Requirements
Minimum 3 years of administrative experience preferably within service-based or trade industries (e.g. plumbing electrical maintenance or fire protection)
Experience with Uptick or SimPro (or similar field service management software) is a strong advantage
Proficiency in Xero for invoice processing approvals and data management
Excellent written and verbal communication skills especially for handling high-volume email correspondence
Demonstrated organizational and multitasking skills with a keen eye for detail
Ability to work independently and maintain productivity in a remote environment
Comfortable managing fast-paced deadline-driven workloads with minimal supervision
Customer-focused mindset with a proactive solutions-oriented approach
Reliable internet connection and a professional home office setup for daily communication and video calls
Strong time management and problem-solving abilities
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
ZR28833JOB
Required Skills:
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices including BAS Excellent communication and documentation skills Detail-oriented self-managed and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR24527JOB
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