Housing Manager

Housing Manager

Pay 32000 to 38000 depending on skills and experience plus work your way with flexibility to balance life and work

Fixed Term Contract (8 months) full time (37.5 hpw)

Central London

We cant offer a CoS for this role

Home a place where you belong

Ready to make a real impact and become the friendly face our customers rely on Youll help shape safe vibrant communities where people truly want to live while also ensuring our income is maximised. Youll make a genuine difference every day providing first class customer service and deliver our customer promise.

What Youll Do

• Get to know our communities through visibility and engagementyour presence matters!

• Manage a portfolio of neighbourhoods supported by our brilliant Community Housing Assistants.

• Tackle anti-social behaviour respond to queries collect rent and resolve complaints with empathy and efficiency.

• Oversee the voids process working closely with local authorities.

• Carry out estate inspections liaise with contractors and ensure safety and compliance checks are up to scratch.

Why Join Us

Youll join our vibrant organization covering our colleague whos currently on maternity leave. Although its a fixed term post youll open the door to our opportunities within the organization who knows if this will be the stepping stone into a career with Home Group! Be part of one of the UKs top 10 Great Places to Work!

You have

• You bring experience in housing management housing law and ideally universal credit.

• You have (or are working towards) Chartered Institute of Housing Level 3.

• Youre super organised proactive and resilient.

• Youre passionate about customer service and genuinely want to help others.

• Youre confident working with external partners and stakeholders and working independently in the community as well as being part of a team.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work!

The Practical Bits

• Youll spend time in your community patches of Woodford Barking Dagenham and Ilford with regular office meetups and remote admin days.

• Flexible working hours we mainly work Monday to Friday with occasional evenings you shape your own diary.

• Youll need a vehicle insured for business use (we pay your mileage).

• Standard DBS check required (we pay for that).

Whats in it for you

• 34 days leave rising to 39 (this includes bank holidays and a me day). The option to buy 5 more each year

• 2 paid volunteering days each year

• Health cash plan saving you (and your children) 1140 each year covering dental opticians prescriptions and more

• Career path with development and excellent training package.

• Family friendly policies including maternity paternity adoption neonatal fertility and menopause support

Find out more

Click APPLY NOW to see our Housing Manager Job description find out about us for help to apply and our benefits. Roles can close early so dont wait.

For reasonable adjustments email .

South WestRented Portfolio 3 Portfolio