Coordinator Learning & Development

Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Job Inputs:

• Understand companys training programs practices and activities to provide exemplary customer service.

• Maintain the training calendar and scheduling of courses: create training events and sessions in the Learning Management System (LMS) support enrollment requests through proxy enrollments and withdrawals manage waitlists process attendance rosters etc

• Manage the Training Room calendar and scheduling. Ensure training room set up is complete prior to scheduled classroom/instructor-led sessions.

• Ensure technical resources training materials supplies and rosters are available to facilitators.

• Track training progress and follow up with students to keep them on track ensure completion of programs in a timely manner (i.e. New Hire Curriculum).

• Run monthly training reports to track progress against corporate goals; provide ad-hoc reports as requested.

• Manage and implement LMS platform updates and enhancements providing expertise and training to internal stakeholders as needed.

• Support the Holman University team by scheduling activities related to events throughout the year; source vendors and schedule external resources as needed; send corresponding communications to appropriate audiences.

• Support the Learning & Development team with any training-related administrative and support needs including ordering of supplies reserving rooms etc.

• Monitor Holman University email inquiries providing timely and accurate resolution to internal customers.

• Prepare ad-hoc reports and data analyses as requested by stakeholders providing insights and recommendations.

• Develop real-time reports and dashboards to enable internal customers to accurately monitor required training compliance.

• Review the course catalog and performance data on a yearly basis to establish and report on KPIs for Holman University

• Perform all other duties and special projects as assigned

Education and/or Training:

• High School Diploma or equivalent a degree in Business Administration Human Resources or relevant field preferred

• Additional education certifications or experience are a plus

• Proficient in various desktop tools including MS Office Programs (i.e. Outlook Excel Word PowerPoint Project Visio SharePoint etc.)

• Familiarity with office technology and equipment including computers fax machines scanners printers phone systems etc.

Relevant Work Experience:

• 2-4 years experience in administrative services or related fields

• Proficiency in Human Resources and Learning and Development functions and practices.

• Proficiency with Learning Management Systems preferably Workday and Workday Learning.

• Proficiency in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department

• Reviewing and improving processes methods and tools to increase efficiency accuracy and security

Planning/Organizing/Managerial Knowledge:

• Proactive organized approach to multitasking and prioritization

• Effectively manages time and consistently meets deadlines with some guidance from manager

• Demonstrates accuracy thoroughness and effectiveness in work

• Demonstrates attention to detail and commitment to doing quality work

• Adjusts quickly to new or changing assignments processes and people

• Displays professionalism and remains composed when faced with challenges

• Learns from experience; modifies behavior to be more effective

• Recognizes ones own strengths and opportunities for growth

• Uses existing procedures to solve routine or standard problems; applies some degree of judgement and discretion

• Applies basic knowledge of theories practices and procedures to complete assigned work

• Decisions are guided by policies procedures and business plan; receives some guidance and oversight from manager

Communicating & Influencing Skills:

• Strong verbal and written communication skills

• Strong interpersonal and customer service skills

• Ability to express information and ideas in a clear and organized manner

• Gathers clarifies and applies information to provide timely and effective responses to the needs of both internal and external customers

• Takes personal responsibility for customer satisfaction and loyalty

• Works independently or with others within own area or department to achieve team goals

• Offers support to other team members; follows through on commitments

• Applies emotional intelligence in responses and reactions

• Demonstrates consistency between words and actions

• Listens openly and carefully to others ideas and suggestions; respects opposing points of view

• Consistently earns trust loyalty and respect of others

Outputs:

• Ensure accurate and efficient scheduling of classes within Holman University adhering to established timelines and protocols.

• Facilitate the timely processing of rosters to facilitate the smooth progression and completion of courses.

• Maintain proactive management of training room schedules preemptively addressing any potential conflicts or issues to ensure seamless operations.

• Demonstrate responsiveness to inquiries directed to Holman University striving to provide comprehensive assistance and resolution within a 24-hour timeframe.

• Foster a collaborative and supportive working environment by communicating clearly and effectively with internal and external partners and assisting when needed.

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INDMISC

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate assist with or enhance any part of their application materials (including resumes cover letters written and verbal responses and images) or during any stage of the interview process. We value genuine original work that reflects your personal experience skills and communication style. As part of our commitment to a fair and transparent evaluation process please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.