Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
We are seeking a dedicated Customer Service Representative to join our team at D.S Murphy in the Legal Services industry. As a vital part of our organization you will be responsible for providing exceptional customer support and ensuring client satisfaction.
Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner
- Resolve customer complaints and issues effectively and efficiently
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and concerns
- Provide product and service information to customers
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience preferred
- Proficiency in Microsoft Office and CRM software
Qualifications:
- High school diploma or equivalent
- Customer service certification a plus
- Fluency in English and Spanish a bonus
Benefits:
Joining our team at D.S Murphy means youll have access to competitive compensation comprehensive benefits and opportunities for growth and development within the Legal Services industry.
Requirements
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Previous customer service experience preferred
- Proficiency in Microsoft Office and CRM software
Qualifications:
- High school diploma or equivalent
- Customer service certification a plus
- Fluency in English and Spanish a bonus
Required Skills:
Excellent communication and interpersonal skills Strong problem-solving abilities Ability to multitask and prioritize tasks effectively Previous customer service experience preferred Proficiency in Microsoft Office and CRM software
Required Education:
Qualifications:High school diploma or equivalentCustomer service certification a plusFluency in English and Spanish a bonus
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
