Ensure the National Key Account team achieves volume market share and revenue targets in line with the overall company objectives.
Drive the Account Management team performance through effective management and structured KPIs
Manage the monthly forecast to the National Key Account Sales Director and ensure the accuracy of forecast is maintained together with the visible key account pipeline.
Maintain data for all National key accounts on the Linde MH UK Ltd designated account list and produce reports on the National Key accounts upon request. Identify development needs within the National key account team and offer support coaching and steering to ensure the ongoing effectiveness of the team. Manage under-performing National key account managers in conjunction with HR through improvement plans & disciplinary procedures.
Monitor and improve performance through effective use of the CRM system to increase efficiency and drive activity and performance.
Recruitment of new National Key account managers as and when the need arises.
Direct and support the National key account team with strategies to retain win and grow business within the key account arena.
Review and approve the National key account team order packs and ensure they adhere to company rules and policies.
Required Experience:
Manager
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