Senior RSS

Schedule: FT 40 hours Friday through Tuesday 7am-3:30pm

Salary Range: $18.00 - $20.00 hourly

JOB PURPOSE:

Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders. SRSS ensures that a best practice approach to client care is maintained while promoting adherence to organizational values vision mission and service to the recovery community.

SCOPE OF INFLUENCE:

• Role model professionalism and client centered care to RSS team. Provide support coaching and guidance to RSS team.

• Acts as a role model when interacting with clients

• Communicates effectively within interdisciplinary team to support clients recovery goals reduce client complaints and reduce incidents.

• Ensures shift to shift transitions are seamless and consistent.

• Maintains a safe organized and therapeutic program environment.

• Ensures all shifts have at least minimum coverage

KEY RESPONSIBILITIES AND ACCOUNTABILITIES (85%):

• Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed.

• Assists Director and RSS Coordinators with shift coordination safety protocols and planning.

• Provide shift coverage when needed

• Communicates any personnel or programmatic issues or concerns to supervisor

• Assists with completing weekly schedules facilitates supportive feedback supports process improvement on shift and supports teamwork culture.

• Observes and monitors clients providing trauma informed redirection and encouragement to adhere to program activity schedule and structure.

• Monitor intervene and report any safety concerns or incidents.

• Ensure RSS are cross trained for all workstations.

• Provides support for evacuation drills and effective responses to emergency codes.

• Ensures proper response to significant incidents including timely & accurate incident reporting.

• Communicates client activity to interdisciplinary teams

• Supports proper room searches and screenings of all clients property for contraband.

• Ensures clients basic needs of clean linen food water clothing cleaning and waste disposal are met while in quarantine and modified quarantine.

• Makes routine scheduled room checks on all clients.

• Supervision of client leisure time and outside recreation activities.

• Escorts clients throughout the facility to mealtimes groups and activities.

• Supports collection of urine specimens for drug toxicology on new admissions.

• Maintain accurate records on shift reports.

• Provides team with supportive feedback supports process improvement and participates in teamwork culture.

• Coordinate bed/room assignments with Admissions and Clinical departments.

• Assure clients follow daily schedule

• Adhere to all RRCOOC policies and standards.

OTHER (15%):

• Participate in interdepartmental staff meetings.

• Leads and supports shift exchange meetings and ensures standardized shift communication.

• Completes all assigned trainings.

SKILLS

• Demonstrates Integrity while working as part of the team and working independently.

• Capable of following complex instructions.

• Dedication to excellence in customer service with the ability to listen with an open mind showing understanding and compassion.

• Proactive in anticipating Client and staff needs.

• Maintain a professional impression with highly effective verbal and written communication skills.

• Capable of multi-tasking and using independent judgment and solid decision-making skills.

• Coaching and supervision skills

• Computer proficiency with Microsoft office suite.

QUALIFICATIONS

• High School Diploma or equivalent

• 3 years human services experience

• One (1) year related work experience in SUD setting

• Current valid New York State Drivers License

• CRPA-P CASAC-T CRPA or Current New York State Security License