EMEA eChannel Agent

Kraków - Poland

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

Farnell

Farnell an Avnet company is a global high-service distributor of technology products services and solutions for electronic system design maintenance and repair.

Job Summary:

Responds to customer inquiries expedites critical orders communicates dispositions researches and resolves issues and researches orders.

Principal Responsibilities:

May provide quote preparation order tracking backlog processing invoicing returns discrepancy resolution customer credit problems and/or other such support to sales team members and/or external customers (including order expediting stock queries reporting and stock rotation).
May Identify investigate and participate in opportunities to improve processes and procedures to include various key performance metrics.
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly effectively and in accordance with consumer laws.
Maintains and updates electronic and/or hard copy records as required.

Key Skills Required:

Fluency in English oral and verbal
Typically requires a minimum of two years of related experience.
High School Diploma or equivalent
Must have computer email phone communication and problem solving skills.
Must be able to multi-task and work in a fast paced environment.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants Asia applicants - EMEA applicants - .

Job Applicant EMEA Imprints

Required Experience:

Unclear Seniority