Courier Pay Manager
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Job Summary
At Evri were committed to ensuring that every courier is paid fairly accurately and on time - because theyre at the heart of everything we do.
As a Courier Pay Manager youll lead a team responsible for processing and validating all manually calculated courier payments. Youll make sure payments are right first time support business queries and help maintain trust with our courier network. Youll also use your analytical expertise particularly in SQL and data interrogation to spot trends identify cost-saving opportunities and uphold our Fair Pay commitment.
Interested in becoming a Courier Pay Manager Take a look at the below to understand what youll be doing:
- Lead and manage your team to process all manually calculated courier payments ensuring accuracy and timely delivery.
- Oversee payment types including DU Performance Courier Performance Admin/Upgrade Insurance Special and Sunday Payments.
- Use SQL and reporting tools to extract validate and analyse large datasets to support operational and strategic decisions.
- Identify and escalate anomalies ensuring corrective actions are taken and lessons learned.
- Configure and maintain courier pay systems validating all system changes and carrying out regular accuracy checks.
- Support and mentor your team of Courier Pay Analysts building their technical and analytical capability.
- Develop bespoke tools and reporting models (including Databricks tables) to improve operational insight and cost efficiency.
- Monitor and report on minimum wage compliance ensuring Evri continues to meet and champion its Fair Pay obligations.
- Create and maintain user guides and information packs to explain calculations and analysis in a clear accessible way.
- Collaborate cross-functionally with finance operations and systems teams to resolve queries and improve processes.
Still interested Great news! Heres what youll bring:
- Experience working in a busy payroll or pay operations environment ideally with complex models and systems.
- Proven ability to work with large data sets SQL proficiency is essential.
- Experience analysing pay data to drive accuracy efficiency and insight.
- Proficiency in Microsoft Office and payroll systems (Cascade experience advantageous).
- Excellent communication skills both written and verbal.
- Strong leadership and people development skills able to coach mentor and support team growth.
- Working knowledge of payroll legislation and compliance requirements.
At Evri we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensure that each person at Evri is valued for who they are and what they bring to our business.
We are Evri. Where everyone is welcome
Were excited for the future. Lets deliver it together.
About Us
Every parcel every person every place every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth.
Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere.
And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet.
But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you.
Our Benefits
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
Documents
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
