At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Technology and Architecture ManagerIf youre ready to make a meaningful impact and bring your architectural expertise to a dynamic team we encourage you to apply today.
You will mainly be accountable for:
Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect including signing off on use case specifications
Remaining current with new and emerging technology and industry practices and bringing learning into ABB
Working with users in projects and problem management to maintain develop and deploy solutions/services for the business Deciding what is covered by available standard functionalities and where enhancements or workarounds are needed
Supporting validation and prioritization of business demand with the relevant IS Service Manager and/or Global IS Domain Architect including signing off on use case specifications
Remaining current with new and emerging technology and industry practices and bringing learning into ABB
Working with users in projects and problem management to maintain develop and deploy solutions/services for the business
Ensuring that manuals are created to describe the operating procedures and consulting on the installation of or changes to solutions/services
Contributing to results-oriented work with Information Systems architectural domains for various business processes and enterprise technology
Contributing to incident management to fight ticket volume by detecting and eliminating recurring defects and supporting issue resolution to avoid negative impact on a project or service
Supplying service managers with stakeholder information and working with stakeholders regarding their expectations and requirements in accordance with procedures and guidelines
Level 3 support of end users and services within the environment
Job Qualifications:
10 years of experience in IT infrastructure working with servers network and applications.
University degree in Information Systems Computer Science or similar or PMP Certification
Excellent negotiation and presentation skills with strong customer service mindset.
Strong time management skills and flexibility necessary to handle periodic bursts of increased workload
Excellent analytical skills data analysis for requirements of the project work & deliverables
A collaborative solution-focused approach and strong written and spoken communication skills
Whats in it for you
We give you the space to lead the support to grow and the chance to make a difference. Whether youre solving problems building something new or helping others succeed your impact is real. Youll be part of a team that values your voice and celebrates your progress.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Retirement
Time off
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