The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCAs work closely with customers to understand their technical requirements and business objectives designing and implementing tailored cloud solutions. Youll be a key player in the sales process providing technical expertise and guidance throughout the customers cloud journey.
In this role youll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Delivery Teams youll ensure proposed solutions are realistic achievable and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers providing guidance on industry trends emerging technologies and innovative solutions to address customer challenges. As a technical SME you will share knowledge within the organization through mentoring training creation of reusable artifacts and process improvements.
Your experience in designing technical solutions within the technology/consulting sector will equip you with the ability to architect complex scalable and secure solutions tailored to meet the specific needs of each customer translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
Designing complex scalable and secure AWS solutions estimates and proposals to deliver customer business outcomes (CBOs)
Providing technical guidance and best practices during the sales and implementation phases
Collaborating with Account Executives and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring training and creating reusable artifacts
- 10 years of cloud architecture and solution implementation experience
- Bachelors degree in Computer Science Math or a related field
- Experience managing and delivering large-scale enterprise IT projects
- Experience with IT compliance and risk management requirements (e.g. security privacy SOX HIPAA etc.)
- Experience with software development life cycle (sdlc) and agile/iterative methodologies
- 6 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience
- degree in advanced technology or AWS Professional level certification
- Knowledge of compliance and security standards across the enterprise IT landscape
- Knowledge of AWS services including compute storage networking security databases machine learning and serverless technologies
- Knowledge of security and compliance standards including HIPAA and GDPR
- Experience implementing AWS services in a variety of distributed computing environments
- Experience managing executive customer relationships and key business stakeholders
- Experience with enterprise architecture frameworks (like TOGAF Zachman) and identifying the relationships between business services information applications and global infrastructure assets
- Experience with enterprise systems including SAP Oracle and custom applications
- Experience in performance optimization and cost management for cloud environments
- Experience explaining technical concepts in pre-sales environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164500/year in our lowest geographic market up to $284300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.