Job Description
We are seeking a Customer Service Representative to join our growing team. This role is ideal for someone who takes pride in helping others thrives in a dynamic environment and values clear empathetic communication. The selected candidate will be responsible for managing client inquiries providing accurate information and maintaining a positive brand experience across every touchpoint.
Responsibilities
Handle inbound and outbound communications with clients and customers professionally and efficiently.
Resolve issues and provide solutions in a timely and courteous manner.
Maintain accurate records of customer interactions and follow-ups.
Collaborate with internal departments to ensure smooth communication and problem resolution.
Support the team in achieving performance and service quality goals.
Qualifications :
Qualifications
Excellent verbal and written communication skills.
Strong problem-solving and organizational abilities.
Ability to multitask and manage time effectively.
Detail-oriented with a proactive attitude toward customer satisfaction.
Basic computer proficiency and familiarity with CRM systems are a plus.
Additional Information :
Benefits
Competitive salary ($50000$54000 per year)
Opportunities for professional growth and internal advancement
Supportive and collaborative team environment
Paid training and performance recognition programs
Full-time position with consistent scheduling
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more