Cluster Reservations Manager
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Job Location:
Monthly Salary:
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
Role Overview
A hospitality group is seeking a Cluster Reservation Manager to oversee reservation operations and manage online travel agency (OTA) channels for a portfolio of approximately 1520 hotels and resorts across Japan totaling around 260 rooms. This role is responsible for optimizing booking processes managing inventory and pricing strategies and improving overall reservation performance.
Key Responsibilities
- Supervise and manage all reservation-related operations across multiple properties
- Develop and execute strategies for OTA channels and direct booking platforms
- Set room rates and manage inventory based on demand forecasts and market trends
- Prepare and update revenue forecasts regularly
- Monitor key performance indicators such as ADR RevPAR and occupancy rates
- Provide training and operational support to front office teams at each resort
- Enhance the customer booking experience and service quality
- Create revenue analysis reports and present insights and recommendations to management
- Assist the call center team with system data entry and updates
- Lead system integration and cross-functional collaboration initiatives
- Organize and facilitate regular meetings with internal teams
- Strengthen coordination across departments to ensure smooth operations
Required Experience:
Manager
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
