ServiceNow Solutions Architect
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Job Location:
Santa Clara County, CA - USA
Monthly Salary:
$ 165000 - 248000
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
THE ROLE
Join the Digital Transformation Group (DTG) as aServiceNow Solutions Architect to drive the enterprise-wide design and delivery of our ServiceNow platform. You will provide strategic technical leadership ensuring all solutions across IT Service Management (ITSM) Customer Service Management (CSM) and other key modules are scalable integrated and aligned with core business objectives. This is an opportunity to act as the chief technical advisor partnering with Product Owners and Enterprise Architects to maximize platform performance and business value.
WHAT YOULL DO
- Architect enterprise-grade platform solutions by translating complex business requirements from Product Owners into sustainable scalable and high-performing technical designs across our core ServiceNow modules (e.g. ITSM HRSD CSM FSM).
- Establish and govern architectural standards and best practices for the ServiceNow platform partnering with other DTG Architects to ensure security future-proofing and alignment with the overall enterprise roadmap.
- Drive platform value realization by continuously evaluating new ServiceNow features integrations and process improvements presenting clear recommendations to senior stakeholders and implementing them with delivery teams.
- Lead technical quality and integrity by conducting comprehensive design reviews guiding delivery teams on complex integration patterns and data models and championing technical debt reduction efforts in partnership with the Platform Architect.
- Serve as a trusted technical advisor and mentor to solution delivery teams fostering technical excellence and ensuring that design decisions effectively balance speed of delivery with long-term platform health and maintainability.
- We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara office in compliance with Pures policies unless you are on PTO or work travel or other approved leave.
WHAT YOU BRING
- Expert-level architecture and design skills on the ServiceNow platform capable of defining end-to-end solutions for key business areas like IT HR or Customer Experience (CX).
- Deep technical proficiency in ServiceNow capabilities including advanced workflow automation complex third-party integrations (REST/SOAP/APIs) and platform data model design.
- Consulting and influence skills necessary to articulate and present complex technical designs to both highly technical and non-technical business leaders and stakeholders.
- Strategic leadership and mentorship abilities to guide and coach solution delivery teams ensuring technical standards are met and fostering a culture of platform excellence.
#LI-ONSITE
#LI-KT1
Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$165000 - $248000 USD
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expan ... View more
