SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and Industrial Service & Repair.
Are you looking for a meaningful career opportunity with an organization that values goal setting hard work and dedication Consider joining us at SunSource! By joining SunSource one of the countrys largest and most successful distributors of products and services in hydraulics pneumatics filtration and automation you will have access to a variety of career opportunities while being rewarded for your hard work! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development we would love to hear from you!
We are currently seeking a high energy individual to join our Customer Service Team to support our outside sales team. Based in Grand Prairie TX (DFW AREA) Youll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price delivery returns order status order expedites product literature and technical assistance. This position should work with a high attention to detail sense of urgency excellent organization skills and a positive demeanor.
What Youll Do:
- Support customers and outside sales team
- Prioritize and manage multiple requests in a fast-paced environment.
- Proactively anticipate customers and managers needs
- Field 50-100 emails daily
- Effectively communicate via email/phone
- Proficient in Microsoft Office
Why Youll Love Working for Us:
- Industry competitive compensation plan
- Medical dental and 401(k)
- We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
What We Need from You:
- 2 years of experience and/or a 2-year Associates or Technical degree
- Proficient with software programs relating to the customer service position including Microsoft Excel Microsoft Word E-mail and vendor pricing programs.
- Working experience with Trend is a plus.
- Strong analytical mathematical and mechanical aptitude