Associate Director, Product Management API Integrations & Technical Support (Healthcare Payer)
Share
Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a Product Manager to lead the strategy design and execution of enterprise API integrations and technical support solutions across our healthcare payer ecosystem. This individual will play a key role in enabling secure scalable and standards-based interoperability between internal systems provider networks third-party platforms and regulatory agencies.
This role demands a deep understanding of API lifecycle management healthcare data standards (e.g. HL7 FHIR X12) and enterprise integration strategies combined with strong leadership and cross-functional collaboration skills. The ideal candidate will have experience delivering technical solutions in complex healthcare payer environments with a focus on performance reliability and supportability.
Key Responsibilities:
- Lead the product lifecycle for API integration capabilities from strategy and roadmap definition through development deployment and ongoing support.
- Define and maintain API product specifications data models standards and usage documentation to enable secure and consistent integrations across payer platforms.
- Partner with engineering architecture data governance and business stakeholders to map source systems and data requirements to external and internal integration needs.
- Drive alignment between business requirements (e.g. provider access claims integration eligibility checks) and technical delivery ensuring APIs meet the performance security and compliance needs of a healthcare organization.
- Collaborate with technical support teams to define and evolve API error handling monitoring versioning and issue resolution protocols.
- Lead technical support strategy for APIs ensuring partners and developers have the tools documentation and guidance needed for successful integration.
- Work with analytics and engineering teams to analyze API usage patterns identify performance issues or opportunities and define KPIs for platform reliability and customer satisfaction.
- Facilitate cross-functional planning and agile execution including backlog grooming sprint prioritization and go-to-market readiness.
- Support enterprise interoperability and compliance initiatives (e.g. CMS Interoperability Rule TEFCA) by managing APIs and integrations aligned with regulatory requirements.
Requirements:
- 7 years of experience in product management or technical product leadership including 3 years specifically focused on APIs and system integrations in a healthcare payer or similarly complex regulated environment.
- Strong understanding of payer business domains including claims processing eligibility and enrollment provider systems and EHR/EMR integration.
- Proven ability to write or review API specifications and documentation (e.g. Swagger/OpenAPI) data models and integration guides.
- Experience with data mapping source-to-target documentation and working with enterprise data teams to align API functionality to source systems.
- Deep familiarity with RESTful API design API lifecycle management and platforms like Apigee Mulesoft AWS API Gateway or equivalent.
- Strong understanding of FHIR HL7 X12 and other healthcare interoperability standards.
- Ability to analyze and report on technical issues usage trends and integration KPIs.
- Excellent collaboration and communication skills; ability to interface effectively with engineers business teams and external partners.
- Hands-on experience supporting technical troubleshooting and resolution for partner or internal developer API issues.
Preferred Experience:
- Experience working with or integrating provider portals clearinghouses or EHR platforms (e.g. Epic Cerner).
- Knowledge of CMS interoperability regulations ONC guidelines and payer data exchange requirements.
- Familiarity with service-level management for APIs including uptime SLAs support tiers and incident response.
- Prior involvement in modernizing legacy systems or leading digital transformation initiatives in payer environments.
Education:
- Bachelors degree in Computer Science Information Systems Healthcare Administration or a related field required.
- Masters degree or certifications in Product Management Healthcare IT or Cloud/Integration Platforms preferred.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Director
Key Skills
- Feed
- Fund Management
- Apache Tomcat
- Database
- Linux
About Company
Brillio is a global leader in Enterprise Digital Transformation Solutions, providing strategic consulting services and solutions using emerging technologies.
