Senior Product Designer

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. At Tracksuit we consider a unique perspective diverse experience and a growth mindset to be of greater value than ticking every box on an JD. If you think you have what it takes but dont have the exact experience weve set out please still get in touch and apply. Wed love to chat!

At Tracksuit we provide beautiful radically affordable always-on brand tracking which is easy to use compared to traditional methods. We recognise that sounds like a ton of buzzwords for marketers so what it really means is that we did over 50000 surveys last month to find out what real humans think and feel about the worlds best brands and their competitors. Check us out here: .

Are you Tracksuits new Senior Product Designer

Were looking for a Senior Product Designer to join our Survey team; the team behind the tools and systems that keep Tracksuits brand tracking engine running at scale!

In this role youll design the end-to-end survey experience from the internal tools used to script and deploy surveys the systems that ensure were reaching the right people to the experiences that make completing surveys feel simple and engaging.

Youll work closely with product managers engineers data scientists and research specialists to design systems that are deeply connected to data quality operational scale and user trust. Whether youre building workflow tools for internal teams or shaping how we collect respondent data across different regions and audiences your work will sit at the heart of how Tracksuit delivers insights to the worlds best brands.

As our Senior Product Designer you will be responsible for:

Designing internal tools that streamline operations:Lead the design of internal platforms for Survey Operations and Insights teams making it faster and easier to create edit and deploy surveys. Champion workflows that maintain the integrity of our survey data from category setup to question scripting and logic validation. Simplify complex systems into intuitive reliable interfaces that help teams move with speed and confidence.
Crafting excellent respondent experiences: Design accessible and engaging interfaces for survey respondents across devices and demographics. We currently survey close to 100000 people per month. Use UX best practices and experimentation to improve respondent experience and drive higher completion rates. Consider tone flow and microinteractions that encourage thoughtful high-quality responses.
Supporting data quality at scale: Create systems that help us reach the right audiences with the right content. Contribute to tools and workflows that reduce manual error.
Leveraging AI and automation thoughtfully: Identify opportunities to integrate AI into our survey workflows. Collaborate with engineers and data scientists to ensure AI-powered features are helpful explainable and trusted.

Thats the role so who are you

Youre an experienced senior designer (5 years) with a portfolio showing complex internal tools or platform design.
You will have experience & a passion for discovery & user research. You love talking to people & learning what their pain points are and how they work. You get a thrill out of asking the right questions in discovery
Youre a systems thinker who loves mapping intricate workflows and making them usable and elegant.
You balance scale and craft capable of moving fast while building design with long-term maintainability in mind.
You bring structure to ambiguity able to clarify fuzzy problems design with constraints and work cross-functionally with focus and empathy.
Youre operationally curious excited to understand how internal teams work and design tools that enhance confidence and efficiency.
You understand why good branding is critical to a business success and why its important to track i.e. why Tracksuit exists!)

$140000 - $160000 a year

We practice transparent compensation at Tracksuit which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually as well as rolling promotions when youve levelled up. Your salary is supplemented with our best-in-class benefits package as well as generous ESOP.

Why join us at Tracksuit

Tracksuit is one of Australasias fastest-growing startups and at just under 4 years old were already partnering with 1000 amazing brands across NZ AU the US and UK including MyFitnessPal Steve Madden Bondi Sands Athletic Brewing and many more.

Were building the common language for brand and were doing it with a globally distributed tight-knit and ambitious team. Were all about transparency trust learning and building something were proud of.

FYI - Were pet-friendly in principle and practice with the occasional four-legged visitor adding to the charm not the chaos.

Heres a few things we think make Tracksuit a great place to work:

Compensation: Competitive market-rate salaries. Weve also got a fully transparent compensation framework so everythings out in the open.

Equity: Every Trackstar gets a slice of the pie through our ESOP program.

Wellbeing perks: 6 weeks paid leave an annual wellness bonus and access to top tier EAP services.

Parental support: 12 weeks paid parental leave for all parents extra support for IVF and a phased return to work.

L&D budget: $1000 per year to spend on your own learning and development plus heaps of internal opportunities for growth.

Flex where it counts: Were office-first with stunning hubs in Auckland NYC London and Sydney and we support flexibility in how you manage your time.

But dont take our word for it! Youll be joining the:

- Mumbrella Marketing Company of the Year 2022

- HRD Employer of Choice <200 Staff 2024

- NZ Hi Tech Awards Emerging Company of the Year 2024

- AFR Best Place to Work Media and Marketing (4th place) 2024

- Digiday Worklife 2025 awards:

Most Passionate Employees: Tracksuit Fuels Brands Passionate Employees Fuel Tracksuit

Most Transparent Culture: Tracksuit Where Transparency Keeps Us on Track

This is a high-impact role at the intersection survey design internal tooling and data quality ideal for a senior product designer excited to shape how the worlds best brands are measured. Come be part of a product team known for speed creativity and data-driven experimentation.

PLEASE NOTE: We ask that you include a link to your portfolio as a part of our application process.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

Are you Tracksuits new Senior Product Designer

Were looking for a Senior Product Designer to join our Survey team; the team behind the tools and systems that keep Tracksuits brand tracking engine running at scale!

As our Senior Product Designer you will be responsible for:

Designing internal tools that streamline operations:Lead the design of internal platforms for Survey Operations and Insights teams making it faster and easier to create edit and deploy surveys. Champion workflows that maintain the integrity of our survey data from category setup to question scripting and logic validation. Simplify complex systems into intuitive reliable interfaces that help teams move with speed and confidence.
Crafting excellent respondent experiences: Design accessible and engaging interfaces for survey respondents across devices and demographics. We currently survey close to 100000 people per month. Use UX best practices and experimentation to improve respondent experience and drive higher completion rates. Consider tone flow and microinteractions that encourage thoughtful high-quality responses.
Supporting data quality at scale: Create systems that help us reach the right audiences with the right content. Contribute to tools and workflows that reduce manual error.
Leveraging AI and automation thoughtfully: Identify opportunities to integrate AI into our survey workflows. Collaborate with engineers and data scientists to ensure AI-powered features are helpful explainable and trusted.

Thats the role so who are you

Youre an experienced senior designer (5 years) with a portfolio showing complex internal tools or platform design.
You will have experience & a passion for discovery & user research. You love talking to people & learning what their pain points are and how they work. You get a thrill out of asking the right questions in discovery
Youre a systems thinker who loves mapping intricate workflows and making them usable and elegant.
You balance scale and craft capable of moving fast while building design with long-term maintainability in mind.
You bring structure to ambiguity able to clarify fuzzy problems design with constraints and work cross-functionally with focus and empathy.
Youre operationally curious excited to understand how internal teams work and design tools that enhance confidence and efficiency.
You understand why good branding is critical to a business success and why its important to track i.e. why Tracksuit exists!)