Assurance Operations Leader (ManagerSenior Manager)

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Join our Core Business Services (CBS) team and you will help support important business enablement functions that keep our organization running strong. As a CBS professional you will work across teams to provide the knowledge resources methodologies and tools that help EY deliver exceptional quality service to our clients win in the marketplace and support EYs growth and profitability. Teams within CBS include Finance Technology Talent Team Brand Marketing and Communications Business Development and Risk Management.

With a wide choice of experience offerings you could develop your career through a broad scope of engagements mentoring and formal learning. Thats how we develop outstanding leaders who team to deliver on our promises to our stakeholders and in so doing play a critical role in building a better working world for our people for our clients and for our communities. Sound interesting Well this is just the beginning. Because whenever you join however long you stay the exceptional EY experience lasts a lifetime.

The opportunity

EY Assurance practice requires a professional who will take responsibility for driving and supporting our Operational Excellence agenda and work to implement various Operations and Finance-related initiatives for Malaysias Assurance business where you will work with Malaysia Assurance Leader and interact across all Assurance Sub-Service Lines Leaders/Group Heads. You will have the opportunity to build relationships drive initiatives and shape solutions across our local Assurance practice understand the market and issues and collaborate with other teams not only within Assurance but beyond.

The position will report directly to Malaysia Assurance Leader and the role would require for the incumbent to have close engagement and collaboration with Service Line support such as Finance Market Operations Talent Resourcing and Quality and Risk Management Teams.

Your key responsibilities

In the role as theAssurance Operations Leader you will be expected to:

• Review and monitor key financial & performance measures KPIs (TNR Margin Utilisation Revenue days)
• Provide robust regular performance and dashboard reporting with insightful timely forward looking and action oriented commentaries
• Together with Malaysia Assurance Leader drive the yearly planning process and half-year forecast exercise
• Drive and monitor compliance around key quality areas to meet internal business requirements e.g. milestones review
• Local project lead for Global and Area centralisation initiatives
• Develop and execute other strategic and operational initiatives to drive end to end business performance improvements
• Analyze articulate and monitor operational performance issues. Investigate anomalies and coordinate with leaders for the information required escalate issues assist inproviding insight and solutions
• Provide communications support for Malaysia Assurance Leader in drafting key messages for Townhalls prepare management materials analysis and narratives for Executive or Regional Leadership meetings and liase with communications functions in EY.

Skills and attributes for success

• Good interpersonal communication and organizational skills

• Strong analytical thinking and project management skills
• A team player
• Agile

To qualify for the role you must have

• Bachelors Degree with at least5years of working experience preferably in Professional Services industry
• Experience in an operations related business management or control function preferred

• Strong people management skills and able to work/ manage different stakeholders
• Attention to detail and ability to analyze problems design and implement solutions independently
• A Self-starter. Able to work with limited supervision to juggle conflicting demands and to prioritize work effectively
• A committed team player with good interpersonal and communication skills able to articulate clear and logical messages
• Strong organizational skills able to work across and project manage multiple-initiatives at a time

• Ability to work in cross-functional teams and liaise with colleagues in both business and technical roles
• Good command of written and spoken English.

Ideally youll also have

• Advanced Excel & PowerPoint skills e.g. Pivot vlook ups and ability to manipulate and draw trends from vast amounts of data
• Data analytics skills such as PowerBI will be preferred

What we look for

A highly-motivated individual with excellent problem-solving skills and the ability to manage successful change in a complex environment. An effective communicator and a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seek out new ways to make a difference this role is for you.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator youll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If youre ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA) as needed guided by our FWA Policy. Plus we offer:

• Continuous learning:Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership:Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:Youll be embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence Apply today.

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The exceptional EY experience. Its yours to build.

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