Account Manager | Small Medium Business

TELUS

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profile Job Location:

Ontario - Canada

profile Monthly Salary: Not Disclosed
Posted on: 23 days ago
Vacancies: 1 Vacancy

Job Summary

Create and Grow Long-Term Client Relationships

The Small and Medium Business (SMB) segment at TELUS is one of our fastest-growing divisions. Were entering an exciting new phase as we strive to become the leading digital technology provider for our customers. Our solutions are secure simple and hassle-free.

As an Account Director you will be the face of TELUS to small and medium-sized businesses representing our brand and driving an exceptional client experience. Youllbuild meaningful partnerships acquire new customers and provide tailored technologysolutions. A master of sales strategy and execution youll combine creativity resilienceand determination to exceed both client expectations and your sales targets.

Why Join TELUS

  • Expand your professional network both within TELUS and across the business community
  • Be part of a team that truly values client relationships and is passionate about finding theright solutions
  • Enhance your expertise as a trusted Sales Advisor and technology specialist in the mid-market space with numerous opportunities for career growth
  • Be yourself in a diverse inclusive and supportive environment that celebrates success and enjoys working together
  • Learn from and collaborate with some of the best sales professionals coaches and mentors in the industry
  • Enjoy competitive compensation benefits and perks including uncapped earning potential a generous company contribution to stock and retirement plans and comprehensive health coverage

What Youll Do

  • Grow TELUS SMB customer base by selling our full suite of products and solutions to qualified leads and through proactive outbound campaigns
  • Identify cross-sell and upsell opportunities aligned with customer needs and TELUS salesobjectives
  • Lead the full sales cycle from prospecting and solution development to negotiation and deal closure
  • Build and manage a robust pipeline while developing a long-term client success strategy
  • Recognize when accounts should be transitioned to our mid-market team as clientsexpand
  • Conduct in-depth research and leverage your network to uncover new business opportunities
  • Strengthen TELUS visibility within the SMB ecosystem through LinkedIn networking events and community engagement
  • Provide client feedback to enhance marketing programs and sales campaigns
  • Deliver an outstanding customer experience and establish strong relationships with key decision-makers
  • Present innovative value-driven technology solutions to executives with confidence and insight
  • Stay informed about competitor offerings and market trends confidently addressing objections
  • Achieve monthly activation and revenue targets with precision and consistency

What You Bring

  • Postsecondary education in Sales or Business or equivalent professional experience (minimum 3 years in an Account Director or similar B2B sales role)
  • Proven success meeting or exceeding sales goals and managing SMB portfolios
  • Experience demonstrating and configuring technology products (telecom experience is a strong asset)
  • Strong understanding of the sales funnel with a disciplined and data-driven approach to achieving results
  • Exceptional communication and influencing skills with experience engaging C-levelexecutives
  • Tech-savvy with a solid business acumen and passion for digital innovation
  • Strong online presence and comfort using LinkedIn and other digital tools for business development
  • Experience conducting effective virtual sales meetings and presentations
  • Skilled negotiator and creative problem-solver confident in handling objections
  • Commitment to providing an outstanding customer experience and maintaining long-term relationships
  • Familiarity with CRM systems (Salesforce experience is a plus)
  • Proficiency with Microsoft Office Suite (Word Excel PowerPoint Outlook) and GoogleWorkspace tools

Required Experience:

Manager

Create and Grow Long-Term Client Relationships The Small and Medium Business (SMB) segment at TELUS is one of our fastest-growing divisions. Were entering an exciting new phase as we strive to become the leading digital technology provider for our customers. Our solutions are secure simple and hassl...
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Key Skills

  • Accounting Software
  • Time Management
  • Accounts Administration
  • Accounts Receivable
  • Accounts Reconciliation
  • Administrative Skill
  • Leadership skills
  • Accounting & Finance
  • Accounts Management
  • Communication
  • Analysis Skills
  • Relationship Management
  • Team Player Spirit
  • Budgeting Skills
  • Accounts Payable

About Company

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Virtual healthcare solutions that offer personalized support from compassionate clinicians 24/7 anywhere in Canada.

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