Digital Claims Product Owner 12 Month Secondment
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Digital Claims Product Owner - 12 Month Secondment
Job No: 677631
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 4
Internal Secondment Opportunity Digital Product Owner Claims (12 Months)
Location: Sydney Melbourne or Brisbane
Function: Consumer Insurance Area: Digital Customer
Pay Band: Fixed Salary 4
Are you passionate about digital service and customer experience Do you thrive in a collaborative environment and enjoy driving innovative solutions Were offering an exciting 12-month internal secondment opportunity for a Digital Product Owner Claims to join our Digital Customer team.
About the Role
As the Digital Product Owner Claims youll support the delivery and business ownership of digital self-service assets related to claims including Make a Claim My Claim Manager One Suncorp Portal Mobile Apps and Chatbots. Youll play a key role in prioritising and developing features that enhance our digital claims experience helping customers feel informed and in control of their Home or Motor Claims.
Key Responsibilities
- Provide operational support for digital claims assets and tools.
- Align internal stakeholders to deliver seamless digital claims experiences.
- Facilitate best-in-class digital claims solutions and track performance.
- Collaborate with Technology & Transformation teams and other business units.
- Drive integration of conversational technologies across digital channels.
Key Relationships
- Work closely with Consumer Insurance functions COEs and assisted channel teams.
- Partner with delivery teams within Digital Customers and across Consumer Insurance Tribes.
What Were Looking For
- Tertiary qualifications in Business eCommerce Information Systems Marketing or related fields.
- 35 years in a digital/eCommerce environment ideally within insurance.
- Proven success in delivering complex digital solutions.
- Strong stakeholder engagement and collaboration skills.
- Experience or interest in payments and identity management.
Personal Qualities:
- Customer-centric mindset with a passion for digital innovation.
- Calm methodical and detail-oriented.
- Strong communicator with the ability to simplify complex concepts.
- Self-disciplined organised and a natural team player.
Why Apply
This secondment offers a unique opportunity to contribute to meaningful digital transformation within our claims experience. Youll be part of a dynamic team focused on creating intuitive customer-first digital solutions.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
Dont see a job for you
Dont see your dream job posted No problem sign up for job alerts and well let you know once something becomes available.
Sign Up Today
Key Skills
- Bidding
- Exploration
- Apparel Merchandising
- Adobe Dreamweaver
- Courier Delivery
- Airlines
