Treatment Coordinator

Our team is driven to provide the most optimal care to our patients we treat every individual with the utmost compassion understanding and respect. We strive to supply the highest level of safety and infection control for our personal protection and the protection of our patients. Our goal is to provide gentle dental care in a welcoming professional environment. The Rockaway Beach Dental Team believes that every single person presents a beautiful life deserving of a healthy beautiful and radiant smile. Serving Pacifica and the surrounding communities we are known for our friendly compassionate and gentle treatment. Our office is committed to providing quality health care to local San Mateo County and treat patients of all ages. We provide comprehensive solutions for our patients oral health needs. Believing in the importance of listening to our patients we take the time to truly understand each persons needs goals and lifestyle. By understanding our patients objectives we can provide solutions that will improve their health while transforming their smile into something bright and beautiful.

Our treatment coordinators are vital in providing our patients with a best-in-class experience. Through patient education our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans collecting co-pays and balances and scheduling patients for their next visit. By joining our team you will have: 

Work Schedule: Monday-Friday 8am-5:30pm

Compensation Range: $29.00 - $32.00 based on experience 

Benefits: 

• Time Off: Up to 3 weeks PTO 8 Paid Holidays (PTO rolls over!)  

• Parental Leave: Up to 3 weeks paid 

• 401(k) Match 

• Health Benefits: Medical dental vision HSA & FSA earn up to $2000/year when selecting our quality care plans 

• Employee Assistance Programs: Free 24/7 support for personal financial & legal issues 

• CE & Growth: SPEAR access continuing education 

• Wellness Perks: $28/month gyms 12K on-demand workouts when selecting our quality care plans 

• Pet Insurance: Flexible plans 24/7 telehealth for your pet 

Key Responsibilities 

• Build patient relationships and provide exceptional customer service by creating a calm and warming environment. 

• Act as a liaison or case manager between the practice and the patient. 

• Review treatment plan with patients answer questions and concerns discuss financial options and make financial agreements regarding treatment cost and method of payment 

• Collect payments and copays. 

• Monitor schedule and call patients to fill any Doctor or Hygiene openings. 

• Ensure that patients with outstanding balances are informed of the practices financial policy. 

• Schedule new patients within two to four days of their initial call. 

• Ensure that all patient records are current and accurate. 

Qualifications: 

• Customer service/sales experience 

• Dental office experienced (preferred) 

Additional Information: 

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. 

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. 

Qualifications :

Remote Work :

No

Employment Type :

Full-time