The Financial Services Operations Manager acts as the execution engine for the Financial Services (FS) team combining operational leadership with an executive assistant remit. The role ensures the FS Managing Director (FS MD) and Senior Finance Business Partner are supported with clear consistent ways of working accurate reporting and packs and operations support. Responsibilities targeted diary ownership leadership briefings international travel coordination expenses oversight and submission and crossfunctional FS programme delivery.
Key Responsibilities:
Strategic Operating Rhythm & Leadership Enablement:
- Own the MBR/QBR cadence: shape the agenda with the FS MD and Senior Finance Business Partner schedule sessions across time zones assemble pre-reads minute decisions track actions to closure and escalate risks.
- Quarterly planning/OKRs: Translate priorities into plans owners milestones and outcomes; maintain decision logs and dashboards.
- Stakeholder alignment: Build hightrust relationships across BD Delivery Finance and Enablement; surface issues early and coordinate resolutions.
Data Reporting & Narrative:
- FS Event/meeting packs: coordinate inputs verify numbers with relevant teams apply templates manage version control and on-time distribution.
- Single source of truth: Uphold data quality version control and retention; maintain tidy artefacts and templates
Targeted Executive Assistant Remit:
- Diary & priorities: Provide complex diary management and prioritisation for the FS MD during peak cycles; ensure the right meetings with the right materials.
- Minutes & actions: Attend critical meetings; minute decisions; ensure action closure.
- International travel: Coordinate pivotal trips and events; oversee expenses/invoices at quarterend or travelheavy periods.
CrossFunctional Programmes & Change:
- Programme delivery / PMO: Lead standardisation reporting cadence uplifts and tooling adoption with clear plans risks and benefits.
- Operations support: Provide targeted interventions across FS Team opportunities and contracts.
- Waysofworking: Embed structured meetings (clear agendas pre-reads decision logs) clear decisions with owners and dates maintain concise consistent communication
Qualifications :
Degree qualified in Business Administration Operations Management Finance or related field or related experience.
Experience in operations management preferably within a commercial or industry-specific context.
Experience working with senior leadership teams and managing complex logistics.
Strong organisational and project management skills.
Ability to coordinate and manage multiple priorities simultaneously.
Excellent communication and interpersonal skills.
Experience with knowledge management tools (e.g. Confluence) and project tracking tools (e.g. Trello Teams).
Experience using Microsoft 365 with intermediate to advanced competency levels for Excel and PowerPoint.
Experience using productivity tools and GenAI (e.g. ChatGPT)
Experience with data storytelling synthesising complex information into clear decision-ready narratives.
A proactive problem-solving mindset with attention to detail.
Additional Information :
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;
- Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
- Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
- Health: Global internal wellbeing programme access to wellbeing apps;
- Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.
At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.
Remote Work :
No
Employment Type :
Full-time
The Financial Services Operations Manager acts as the execution engine for the Financial Services (FS) team combining operational leadership with an executive assistant remit. The role ensures the FS Managing Director (FS MD) and Senior Finance Business Partner are supported with clear consistent wa...
The Financial Services Operations Manager acts as the execution engine for the Financial Services (FS) team combining operational leadership with an executive assistant remit. The role ensures the FS Managing Director (FS MD) and Senior Finance Business Partner are supported with clear consistent ways of working accurate reporting and packs and operations support. Responsibilities targeted diary ownership leadership briefings international travel coordination expenses oversight and submission and crossfunctional FS programme delivery.
Key Responsibilities:
Strategic Operating Rhythm & Leadership Enablement:
- Own the MBR/QBR cadence: shape the agenda with the FS MD and Senior Finance Business Partner schedule sessions across time zones assemble pre-reads minute decisions track actions to closure and escalate risks.
- Quarterly planning/OKRs: Translate priorities into plans owners milestones and outcomes; maintain decision logs and dashboards.
- Stakeholder alignment: Build hightrust relationships across BD Delivery Finance and Enablement; surface issues early and coordinate resolutions.
Data Reporting & Narrative:
- FS Event/meeting packs: coordinate inputs verify numbers with relevant teams apply templates manage version control and on-time distribution.
- Single source of truth: Uphold data quality version control and retention; maintain tidy artefacts and templates
Targeted Executive Assistant Remit:
- Diary & priorities: Provide complex diary management and prioritisation for the FS MD during peak cycles; ensure the right meetings with the right materials.
- Minutes & actions: Attend critical meetings; minute decisions; ensure action closure.
- International travel: Coordinate pivotal trips and events; oversee expenses/invoices at quarterend or travelheavy periods.
CrossFunctional Programmes & Change:
- Programme delivery / PMO: Lead standardisation reporting cadence uplifts and tooling adoption with clear plans risks and benefits.
- Operations support: Provide targeted interventions across FS Team opportunities and contracts.
- Waysofworking: Embed structured meetings (clear agendas pre-reads decision logs) clear decisions with owners and dates maintain concise consistent communication
Qualifications :
Degree qualified in Business Administration Operations Management Finance or related field or related experience.
Experience in operations management preferably within a commercial or industry-specific context.
Experience working with senior leadership teams and managing complex logistics.
Strong organisational and project management skills.
Ability to coordinate and manage multiple priorities simultaneously.
Excellent communication and interpersonal skills.
Experience with knowledge management tools (e.g. Confluence) and project tracking tools (e.g. Trello Teams).
Experience using Microsoft 365 with intermediate to advanced competency levels for Excel and PowerPoint.
Experience using productivity tools and GenAI (e.g. ChatGPT)
Experience with data storytelling synthesising complex information into clear decision-ready narratives.
A proactive problem-solving mindset with attention to detail.
Additional Information :
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package share plan company performance bonuses value-based recognition awards referral bonus;
- Career Development: Career coaching global career opportunities non-linear career paths internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects rotations internal tech communities training certifications coaching online learning platforms subscriptions pass-it-on sessions workshops conferences;
- Work-Life Balance: Hybrid work and flexible working hours employee assistance programme;
- Health: Global internal wellbeing programme access to wellbeing apps;
- Community: Global internal tech communities hobby clubs and interest groups inclusion and diversity programmes events and celebrations.
At Endava were committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best. We welcome applications from people of all backgrounds experiences and perspectivesbecause we know that inclusive teams help us deliver smarter more innovative solutions for our customers. Hiring decisions are based on merit skills qualifications and potential. If you need adjustments or support during the recruitment process please let us know.
Remote Work :
No
Employment Type :
Full-time
View more
View less