Service Coordinator
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Job Location:
Los Angeles County, CA - USA
Monthly Salary:
$ 20 - 29
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
PAPE MATERIAL HANDLING INC. CITY OF INDUSTRY CA
SERVICE COORDINATOR:
Do you love working in an energetic fast-paced environment Do you want to be a part of a winning team Are you a detail person but also love working with people If this sounds like you we would love to hear from you! Pape Material Handling the premier capital equipment dealer in the West is looking for a Service Coordinator to join their team.
At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balanceall designed to support you and your family.
Make a difference. Grow your career. Join the Pape Team!
WHAT YOULL DO:
As a Service Coordinator you will be in a dynamic multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. As a Service Coordinator you will be in a dynamic multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. You will be responsible for managing the daily flow of work in and out of the shop service department. Key duties include assigning shop repairs creating and following up on repair quotes invoicing shop repairs and delivering exceptional customer service via phone and email. You will also support the Shop Lead in coordinating both customer and internal repairs.
To succeed in this role you should be detail-oriented thrive in a fast-paced environment and bring a positive solution-focused attitude to the team.
WHAT YOU NEED:
- Excellent computer skills including Word Excel Outlook and the ability to learn our internal computer systems.
- Excellent communication and customer relations skills.
- Ability to thrive in a team.
- Experience working directly with customers and knowledge of the material handling market are preferred.
Compensation: $20.61-29.88/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pape vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4000 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment Pape has the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Papé offers new and used capital equipment, rental options, extensive parts inventories, and dedicated customer service to keep you moving in WA, OR, CA, ID, NV, MT, AK, & HI.
