Community Outreach Worker Liverpool Hub

South Shore Regional Centre for Education

Position: Community Outreach Worker

Reports to: Coordinator of Student Services & SchoolsPlus Facilitator

Schools/Location: Hub School - Liverpool Regional High serving Queens County Schools

Employee Group: NSGEU

Status & Hours: Permanent Position - 7 hrs/day effective immediately

Rate of Pay: $27.21 per hour

Application Deadline: October 22 2025 at 11:59pm (AST)

Qualifications and experience:
Completion of a post-secondary diploma or certificate in community services human services social services nursing diploma/degree child development diploma; OR
Completion of bachelors degree in psychology education social work sociology
Minimum of two years relevant experience or acceptable combination of education training and/or experience.
Direct knowledge and experience of the community served is an asset.
Demonstrate a comprehensive understanding of the needs of youth at risk
Possess effective report writing skills; verbal communication;
Demonstrated experience with mentoring/ coaching/ facilitating skills
Possess the ability to maintain rapport and serve as a role model
Demonstrate a responsible supportive approach toward the children/youth.
Equivalencies will be considered.
Candidate must have a valid drivers license and a working vehicle.
Broad knowledge base related to the physical psycho-social and emotional needs of a family unit
In depth knowledge of services available in the community.
Knowledge of normal/abnormal child development.
Knowledge of financial management.
Experience in facilitating groups.

Characteristics:
Has the ability to work as part of a team with minimal supervision
Has discretion with confidential matters.
Initiative coupled with good judgment is required to take appropriate immediate action relative to the client circumstances and time.
Ability to exercise good judgment with respect to changes in client/family circumstances and reports to the South Shore Schools Plus facilitator.
Believes in the intrinsic worth of each individual/family is necessary.
Ability to establish and maintain a caring supportive and trusting relationship.
Ability to coordinate and collaborate with other persons and services as part of a Comprehensive Plan of Services for a family;
Ability to organize and carry out tasks efficiently as a team member and individually
Ability to work independently and respond appropriately to crisis situations
Ability to share verbally and narratively with the facilitator/supervisor/family
Ability to provide positive reinforcement to model decision making steps
Ability to encourage independent behavior.

Task Dimensions:
The Community Outreach Worker under the direction of the South Shore SchoolsPlus Facilitator would provide direct support to children youth and families and would assist in navigating children youth and their families to services and resources in the community. The Community Outreach Worker would work collaboratively with other school and agency staff to ensure that the student and/or their family have timely access to services and programs required.

Provides coaching / mentoring services. For example:
o Coaching and / or mentoring student and/or families involved with South Shore Schools Plus on parenting self-esteem issues etc.
o Establishing positive relationships with students identified as at-risk.
o Assisting in running school groups to support youth

Acts as a navigator to students and families. For example:
o Providing transportation encouragement support and accompaniment to various appointments.
o Helping families navigate the system with comfort and ease.

Provides family support and intervention where required. For example:
o Educating and supporting parents on areas of assessed need which may include the need for enhanced child management and life skills such as self-esteem parenting communication anger-management school attendance supports stress management problem solving nutrition food management household management safety budgeting self-advocacy health maintenance and child development.
o Advocating on behalf of the client to obtain assistance from appropriate community resources and services and assisting the clients in developing self advocacy skills.

Records case management files. For example:
o Maintaining a record of contacts and actions taken with families students collaterals etc

Facilitates youth involvement. For example:
o Partnering with Schools Teen Health Centres Restorative Justice or other agencies to provide opportunities for youth involvement/leadership or elsewhere within the community.

Facilitates group sessions. For example:
o Providing specific workshops on topics identified as important to families.
o Facilitating groups for children or youth at schools (i.e. self-esteem social skills anger-management) as deemed necessary.

Provides services to the Transition to School program. For example:
o Assisting in the coordination and collaboration of partnering agencies in the pre-primary screening and transition to school.

Creates linkages to community services and supports. For example:
o Establishing and maintaining proactive linkages and relationships with other services.
o Identifying opportunities where services may benefit for collaborative approaches.
o Indentifying needs families have for which there are gaps in services available in the community.
o Attending meetings conferences training related to Schools Plus as required i.e. may include monthly advisory meetings monthly provincial meetings or other community meetings as determined.

Provides flexible services during weekends evenings and summers as required. For example:
o Demonstrating willingness to attend Programs activities and meetings that may include evenings weekends and summers.
o Enhancing the availability and accessibility of services and programs to children youth and families through flexibility in planning meetings and scheduling work hours.

Complies with the Occupational Health and Safety Act and Regulations.

Performs other related duties as required.

BACKGROUND/SECURITY CHECKS:

The South Shore Regional Centre for Educationrequires allnewly hiredemployees to provide a satisfactory Criminal Record / Vulnerable SectorCheck and a Nova Scotia Child Abuse Register Check. We will accept checks completed within the last 3 months.

Regional Office based positions require travel and candidates may be required to provide a valid drivers license. Some school based positions also require travel and candidates may be required to provide a valid drivers license.

Thank you for your interest in the South Shore Regional Centre for Education however only those shortlisted for an interview will be contacted.